How To Fix EDI_SD824 - Sales scheduling agreement processing failed.

SAP Error Message - Details

• Message type: E = Error

• Message class: EDI_SD - Messages for EDI SD Integration

• Message number: 824

• Message text: Sales scheduling agreement processing failed.

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EDI_SD824 - Sales scheduling agreement processing failed. ?

  The SAP error message EDI_SD824 indicates that there is an issue with the processing of sales scheduling agreements in the EDI (Electronic Data Interchange) context. This error typically arises during the processing of inbound EDI messages related to sales scheduling agreements, such as when receiving a message from a trading partner.
  Causes of EDI_SD824
  
  
  Data Inconsistencies: The data in the EDI message may not match the expected format or may contain inconsistencies with the existing sales scheduling agreements in the SAP system.
  
  
  Missing Master Data: Required master data (such as customer master, material master, or vendor master) may be missing or incomplete.
  
  
  Configuration Issues: There may be issues with the EDI configuration settings in SAP, such as incorrect partner profiles or message types.
  
  
  Status of Sales Scheduling Agreement: The sales scheduling agreement may be in a status that does not allow processing (e.g., it may be blocked or inactive).
  
  
  Mapping Errors: There could be errors in the mapping of EDI segments to SAP fields, leading to data not being processed correctly.
  
  
  Solutions to EDI_SD824
  
  
  Check EDI Message: Review the inbound EDI message for any errors or inconsistencies. Ensure that the data conforms to the expected format and contains all required fields.
  
  
  Verify Master Data: Ensure that all necessary master data (customer, material, vendor) is correctly set up and active in the system.
  
  
  Review Configuration: Check the EDI configuration settings, including partner profiles, message types, and output types. Ensure that they are correctly configured for the sales scheduling agreement process.
  
  
  Check Agreement Status: Verify the status of the sales scheduling agreement in SAP. If it is blocked or inactive, take the necessary steps to activate or unblock it.
  
  
  Debugging and Logs: Use transaction codes like WE02 or WE05 to analyze the EDI logs for more detailed error messages. This can provide insights into what specifically went wrong during processing.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to EDI and sales scheduling agreements for any known issues or additional troubleshooting steps.
  
  
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  Related Information
  
  
  Transaction Codes: 
  
  WE02 / WE05: To view EDI messages and logs.
  ME33K: To display sales scheduling agreements.
  BD87: To reprocess IDocs that have errors.
  
  
  
  SAP Notes: Check for relevant SAP Notes that may address specific issues related to EDI processing and sales scheduling agreements.
  
  
  EDI Standards: Familiarize yourself with the EDI standards being used (e.g., EDIFACT, ANSI X12) to ensure compliance with the expected formats.
  
  
  By following these steps, you should be able to identify the cause of the EDI_SD824 error and implement a solution to resolve it.