How To Fix EDI_SD405 - Payment Terms data could not be retrieved

SAP Error Message - Details

• Message type: E = Error

• Message class: EDI_SD - Messages for EDI SD Integration

• Message number: 405

• Message text: Payment Terms data could not be retrieved

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDI_SD405 - Payment Terms data could not be retrieved ?

  The SAP error message EDI_SD405, which states "Payment Terms data could not be retrieved," typically occurs in the context of Electronic Data Interchange (EDI) processes, particularly when dealing with sales and distribution (SD) documents. This error indicates that the system is unable to find or access the payment terms associated with a particular transaction or document.
  Causes:
  
  Missing Payment Terms: The payment terms may not be defined in the system for the customer or the specific sales document.
  Incorrect Configuration: There may be issues with the configuration of the payment terms in the system, such as incorrect settings in the customer master data or sales area data.
  Data Inconsistency: There could be inconsistencies in the master data, such as the customer master or material master, which may lead to the inability to retrieve payment terms.
  EDI Mapping Issues: If the EDI mapping is not correctly set up, it may not be able to translate the incoming EDI messages properly, leading to this error.
  Authorization Issues: The user or process attempting to access the payment terms may not have the necessary authorizations.
  
  Solutions:
  
  
  Check Customer Master Data: Verify that the payment terms are correctly defined in the customer master record. You can do this by navigating to the customer master data (transaction code XD03 for general data or VD03 for sales area data) and checking the payment terms field.
  
  
  Review Payment Terms Configuration: Ensure that the payment terms are properly configured in the system. You can check this in the configuration settings (transaction code SPRO) under:
  
  Sales and Distribution > Basic Functions > Payment Terms > Define Payment Terms.
  
  
  
  Validate EDI Mapping: If you are using EDI, check the mapping configuration to ensure that the payment terms are being correctly mapped from the EDI message to the SAP fields.
  
  
  Check for Data Inconsistencies: Run consistency checks on the relevant master data to identify any discrepancies that may be causing the issue.
  
  
  Authorization Check: Ensure that the user or process has the necessary authorizations to access the payment terms data.
  
  
  Debugging: If the issue persists, consider debugging the process to identify where the retrieval is failing. This may require technical assistance from an ABAP developer.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03, VD03, SPRO, and SE37 (for function modules) to help in troubleshooting.
  SAP Notes: Check SAP Notes for any known issues or patches related to EDI and payment terms.
  Documentation: Review SAP documentation on EDI processes and payment terms for additional insights and best practices.
  
  By following these steps, you should be able to identify the root cause of the EDI_SD405 error and implement a solution to resolve it.