How To Fix EDI_SD407 - Item Tax data could not be retrieved

SAP Error Message - Details

• Message type: E = Error

• Message class: EDI_SD - Messages for EDI SD Integration

• Message number: 407

• Message text: Item Tax data could not be retrieved

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EDI_SD407 - Item Tax data could not be retrieved ?

  The SAP error message EDI_SD407, which states "Item Tax data could not be retrieved," typically occurs in the context of Electronic Data Interchange (EDI) processes, particularly when dealing with sales and distribution (SD) documents. This error indicates that the system is unable to retrieve the necessary tax data for a specific item in a sales document, which can hinder the processing of EDI transactions.
  Causes:
  
  Missing Tax Configuration: The tax codes or tax determination settings may not be properly configured in the system.
  Incomplete Master Data: The material master or customer master data may be missing relevant tax information.
  Incorrect Document Type: The document type being processed may not be set up to handle tax data correctly.
  Inconsistent Data: There may be inconsistencies between the sales document and the tax configuration, such as mismatched tax jurisdictions.
  Custom Code Issues: If there are custom enhancements or user exits, they may interfere with the standard tax determination process.
  
  Solutions:
  
  
  Check Tax Configuration:
  
  Ensure that the tax codes are correctly defined in the system.
  Verify that the tax determination procedure is set up correctly in the configuration (transaction code: SPRO).
  
  
  
  Review Master Data:
  
  Check the material master (transaction code: MM03) and customer master (transaction code: VD03) for the relevant tax information.
  Ensure that the tax classification is correctly maintained.
  
  
  
  Validate Document Type:
  
  Confirm that the document type being used is configured to handle tax data. This can be checked in the configuration settings for sales documents.
  
  
  
  Analyze the Sales Document:
  
  Review the sales document (transaction code: VA03) for any inconsistencies or missing information related to tax data.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the tax data retrieval is failing. This may require technical expertise.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
  
  
  
  Engage Technical Support:
  
  If the issue cannot be resolved through configuration or master data adjustments, consider reaching out to your SAP support team or a consultant for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), MM03 (material master), VD03 (customer master), and VA03 (sales document).
  SAP Documentation: Review SAP documentation related to tax determination and EDI processes for additional insights.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the EDI_SD407 error and implement the necessary solutions to resolve it.