How To Fix EBR551 - User has canceled print screen preparation

SAP Error Message - Details

• Message type: E = Error

• Message class: EBR - Message Class for Batch Records

• Message number: 551

• Message text: User has canceled print screen preparation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EBR551 - User has canceled print screen preparation ?

  The SAP error message EBR551, which states "User has canceled print screen preparation," typically occurs when a user cancels the print preview or print preparation process in SAP. This can happen for various reasons, such as user intervention, system performance issues, or configuration settings.
  Causes:
  
  User Intervention: The most common cause is that the user manually cancels the print preview or print preparation dialog.
  System Performance: If the system is slow or unresponsive, users may cancel the print job out of frustration.
  Configuration Issues: There may be issues with the printer configuration or settings in SAP that lead to the cancellation.
  Network Issues: If there are network connectivity problems, the print job may not be processed correctly, leading to cancellation.
  
  Solutions:
  
  Check User Actions: Ensure that the user did not inadvertently cancel the print job. If this is a recurring issue, consider providing training or guidance on the print process.
  System Performance: Monitor system performance and address any bottlenecks. This may involve checking server load, database performance, or network latency.
  Printer Configuration: Verify that the printer settings in SAP are correctly configured. Check the output device settings and ensure that the printer is online and accessible.
  Retry Printing: If the user canceled the print job, simply retry the print process to see if it goes through without issues.
  Check Logs: Review SAP logs for any additional error messages or warnings that may provide more context about the cancellation.
  Update SAP: Ensure that your SAP system is up to date with the latest patches and updates, as this can resolve known issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to printing and the specific error message. SAP Notes often provide solutions or workarounds for common problems.
  User Documentation: Refer to SAP user documentation for guidance on printing processes and troubleshooting tips.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to address the EBR551 error and improve the printing process in your SAP environment.