How To Fix EBR095 - Signature process was terminated

SAP Error Message - Details

• Message type: E = Error

• Message class: EBR - Message Class for Batch Records

• Message number: 095

• Message text: Signature process was terminated

What causes this issue?

The system terminated the signature process, this means, batch record
approval.

System Response

If individual signatures have already been executed for the current
batch record version, these signatures will be deleted.
The <LS>Partially approved</> staus is withdrawn.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EBR095 - Signature process was terminated ?

  The SAP error message EBR095, which states "Signature process was terminated," typically occurs in the context of electronic signatures in SAP systems, particularly when using the Electronic Batch Record (EBR) functionality. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Causes:
  
  User Authorization Issues: The user attempting to sign may not have the necessary authorizations or roles assigned to perform the signature process.
  Incomplete Data: Required fields or data may be missing or incomplete, preventing the signature process from completing successfully.
  System Configuration: There may be issues with the configuration of the electronic signature settings in the SAP system.
  Technical Errors: There could be underlying technical issues, such as database connectivity problems or system performance issues, that cause the signature process to fail.
  Workflow Issues: If the signature process is part of a workflow, any issues within the workflow configuration or execution can lead to this error.
  
  Solutions:
  
  Check User Authorizations: Ensure that the user has the appropriate roles and authorizations to perform the signature. This can be done by reviewing the user's profile and the authorization objects related to electronic signatures.
  Validate Data Completeness: Review the data being signed to ensure that all required fields are filled out correctly. Look for any validation errors that may prevent the signature from being processed.
  Review Configuration Settings: Check the configuration settings for electronic signatures in the SAP system. Ensure that all necessary parameters are correctly set up.
  Monitor System Performance: Investigate any potential performance issues in the SAP system that could be affecting the signature process. This may involve checking system logs, performance metrics, and database connectivity.
  Examine Workflow Configuration: If the signature is part of a workflow, review the workflow configuration for any errors or misconfigurations that could be causing the termination of the signature process.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address known issues related to the EBR095 error.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Electronic Batch Records and electronic signatures for detailed guidance on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and to share solutions.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  By systematically addressing these potential causes and implementing the suggested solutions, you should be able to resolve the EBR095 error in your SAP system.