How To Fix EBR027 - System error while displaying header record

SAP Error Message - Details

• Message type: E = Error

• Message class: EBR - Message Class for Batch Records

• Message number: 027

• Message text: System error while displaying header record

What causes this issue?

An internal error occurred while assigning files in the optical archive
to the header record.
The system does not display the header record.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE NA_SYSVERW OBJECT DOKU ID TX LANGUAGE EN

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EBR027 - System error while displaying header record ?

  The SAP error message EBR027, which states "System error while displaying header record," typically indicates an issue with the system's ability to retrieve or display the header record for a specific document or transaction. This error can arise from various underlying causes, and addressing it may require different approaches depending on the specific context in which it occurs.
  Possible Causes:
  
  Data Corruption: The header record may be corrupted or incomplete, leading to issues when the system attempts to display it.
  Authorization Issues: The user may not have the necessary permissions to view the header record.
  System Configuration: Incorrect configuration settings in the SAP system could lead to errors when accessing certain records.
  Database Issues: Problems with the database, such as connectivity issues or database corruption, can prevent the retrieval of records.
  Program Errors: Bugs or errors in the ABAP program that handles the display of the header record may cause this issue.
  Transport Issues: If the system has recently undergone a transport of changes, there may be inconsistencies in the data or configuration.
  
  Solutions:
  
  Check Data Integrity: Verify the integrity of the header record in the database. You may need to run consistency checks or repair tools provided by SAP.
  Review Authorizations: Ensure that the user has the appropriate authorizations to access the header record. This can be checked in transaction SU53 or by consulting with your security team.
  Analyze System Logs: Check the system logs (transaction SM21) for any related error messages or warnings that could provide more context about the issue.
  Debugging: If you have access to the ABAP development environment, you can debug the program that is generating the error to identify the root cause.
  Database Check: Perform a database check to ensure that there are no issues with the database itself. This may involve working with your database administrator.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11 (Data Dictionary), SE80 (Object Navigator), and SM37 (Job Monitoring) to investigate further.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation related to the specific module or functionality you are working with, as it may provide insights into common issues and their resolutions.
  
  By following these steps, you should be able to diagnose and potentially resolve the EBR027 error in your SAP system.