How To Fix EBR021 - Approve batch record in process data documentation

SAP Error Message - Details

• Message type: E = Error

• Message class: EBR - Message Class for Batch Records

• Message number: 021

• Message text: Approve batch record in process data documentation

What causes this issue?

The document info record you selected belongs to document type <LS>EBR
</>, that is, it is the header record of a
<DS:GLOS.3526C4F6AFAB52B9E10000009B38F974>batch record</>.
However, you cannot approve batch records in the document management
system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If necessary, approve the batch record in process data documentation.
For more information, see the SAP Library under <LS>Storage Scenarios PP
</> -> <LS>Optical Archiving of Batch Records</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EBR021 - Approve batch record in process data documentation ?

  The SAP error message EBR021, which states "Approve batch record in process data documentation," typically occurs in the context of batch management and electronic batch record (EBR) processes within SAP. This error indicates that there is a requirement for the approval of a batch record before proceeding with further actions, such as production or quality checks.
  Cause:
  
  Pending Approval: The batch record has not been approved yet, which is a prerequisite for moving forward in the process.
  Workflow Issues: There may be issues with the workflow that handles the approval process, such as missing approvals or incorrect status.
  User Permissions: The user may not have the necessary permissions to approve the batch record.
  Incomplete Data: Required data or documentation may be missing, preventing the approval of the batch record.
  
  Solution:
  
  Check Approval Status: Verify the status of the batch record in the system. Ensure that it is in a state that allows for approval.
  Complete Required Documentation: Ensure that all necessary documentation and data are complete and accurate. This may include process data, quality checks, and other relevant information.
  User Permissions: Confirm that the user attempting to approve the batch record has the appropriate permissions. If not, contact your SAP administrator to adjust the permissions.
  Follow Workflow: If there is a defined workflow for batch record approval, ensure that all steps have been followed correctly. This may involve checking for any pending approvals from other users.
  Consult Logs: Check system logs for any additional error messages or warnings that may provide more context on why the approval is blocked.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP documentation for further troubleshooting steps.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP Help Portal for detailed information on batch management and electronic batch records.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as COHV (Mass Processing of Production Orders) or C223 (Batch Record Management) that may help in managing batch records.
  Training: Consider training sessions or workshops on SAP batch management processes to better understand the workflow and approval mechanisms.
  
  By addressing the above points, you should be able to resolve the EBR021 error and proceed with your batch record processes in SAP.