How To Fix EBR023 - System error while creating the new version

SAP Error Message - Details

• Message type: E = Error

• Message class: EBR - Message Class for Batch Records

• Message number: 023

• Message text: System error while creating the new version

What causes this issue?

When you change a header record of an approved batch record, the system
withdraws the approval and creates a new, unapproved version of the
header record.
However, an internal error occurred for the header record you selected.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE NA_SYSVERW OBJECT DOKU ID TX LANGUAGE EN

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EBR023 - System error while creating the new version ?

  The SAP error message EBR023, which indicates a "System error while creating the new version," typically occurs in the context of SAP's Engineering Change Management (ECM) or similar modules where versioning of documents or objects is involved. This error can arise due to various reasons, including system configuration issues, data inconsistencies, or technical problems.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database.
  Authorization Issues: The user may not have the necessary authorizations to create a new version.
  System Configuration: Incorrect configuration settings in the system can lead to errors during version creation.
  Technical Issues: There may be underlying technical issues, such as database locks, system performance problems, or bugs in the software.
  Transport Issues: If the system is in a transport environment, issues related to transport requests can also cause this error.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to create a new version. This can be done by reviewing the user's roles and permissions.
  Data Validation: Validate the data being used to create the new version. Check for any missing or incorrect entries that may be causing the error.
  Review Configuration: Check the configuration settings related to version management in the relevant SAP module. Ensure that all settings are correctly defined.
  System Logs: Review the system logs (transaction codes such as SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Database Locks: Check for any database locks that may be preventing the creation of a new version. You can use transaction codes like SM12 to view and manage locks.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or SAP support for further assistance. They may need to investigate the system for any underlying technical issues or bugs.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  Documentation: Review the official SAP documentation for Engineering Change Management or the specific module you are working with to ensure that you are following the correct procedures.
  Community Forums: Check SAP Community forums or other online resources where similar issues may have been discussed and resolved by other users.
  
  By following these steps, you should be able to identify the cause of the EBR023 error and implement a suitable solution.