How To Fix EBR002 - No header records found or unable to display header records

SAP Error Message - Details

• Message type: E = Error

• Message class: EBR - Message Class for Batch Records

• Message number: 002

• Message text: No header records found or unable to display header records

What causes this issue?

The system did not select any header records for display for one of the
following reasons:
The system did not find any header records for the selection criteria
you have entered.
You are not authorized to display batch records for the selected
materials.
An internal error occurred when allocating the files in the optical
archive to the header records.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Depending on what caused the error, carry out the following steps:
Create the header records for the batch records you want to display
first.
Ask your system administrator for the authorization required to display
batch records.
Notify your system administrator about the system error.

Procedure for System Administrators

Check the user authorizations in Customizing for <LS>Process Data
Documentation</>.
The user needs the authorization for transaction COCZ (Display header
record of a batch record), authorization object <LS>Batch record</>
(M_MATE_CHP).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EBR002 - No header records found or unable to display header records ?

  The SAP error message EBR002, which states "No header records found or unable to display header records," typically occurs in the context of Electronic Bank Reconciliation (EBR) or when dealing with bank statement processing. This error indicates that the system is unable to find the necessary header records for the bank statement or that there is an issue displaying them.
  Causes:
  
  Missing Header Records: The most common cause is that the header records for the bank statement are missing from the database or have not been uploaded correctly.
  Incorrect Configuration: There may be configuration issues in the Electronic Bank Reconciliation settings that prevent the system from retrieving the header records.
  Data Upload Issues: If the bank statement was uploaded incorrectly or if there were errors during the upload process, it could lead to missing header records.
  Authorization Issues: The user may not have the necessary authorizations to view the header records.
  Technical Issues: There could be underlying technical issues, such as database inconsistencies or problems with the SAP application server.
  
  Solutions:
  
  Check Data Upload: Verify that the bank statement was uploaded correctly. If not, re-upload the statement ensuring that all required records are included.
  Review Configuration: Check the configuration settings for Electronic Bank Reconciliation in SAP. Ensure that all necessary parameters are set correctly.
  Authorization Check: Ensure that the user has the appropriate authorizations to access the bank statement header records.
  Database Consistency Check: Perform a consistency check on the database to ensure that there are no missing or corrupted records.
  Transaction Codes: Use transaction codes like FF67 (for manual upload of bank statements) or FEBAN (for bank statement processing) to troubleshoot and reprocess the bank statements.
  Consult Logs: Check the application logs for any errors or warnings that might provide more context about the issue.
  SAP Notes: Look for relevant SAP Notes that might address this specific error or provide patches or updates that could resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FEBAN, FF67, and FBL3N for bank statement processing and reconciliation.
  SAP Documentation: Refer to SAP Help documentation for Electronic Bank Reconciliation for detailed configuration and troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to identify the cause of the EBR002 error and implement a solution to resolve it.