How To Fix EBPP_SUPPORT010 - Make an entry in all input fields for the new credit card

SAP Error Message - Details

• Message type: E = Error

• Message class: EBPP_SUPPORT - Support Coding for Biller Direct

• Message number: 010

• Message text: Make an entry in all input fields for the new credit card

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EBPP_SUPPORT010 - Make an entry in all input fields for the new credit card ?

  The SAP error message EBPP_SUPPORT010 indicates that when trying to process a new credit card entry, not all required input fields have been filled out. This error typically occurs in the context of Electronic Bill Presentment and Payment (EBPP) or when managing credit card information in SAP.
  Cause:
  The error is triggered when the system detects that one or more mandatory fields related to the credit card information are empty. Common fields that may be required include:
  
  Credit Card Number
  Expiration Date
  Cardholder Name
  CVV/CVC Code
  Billing Address
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Check Required Fields: Review the form or interface where you are entering the credit card information. Ensure that all mandatory fields are filled out completely.
  
  
  Validate Input: Make sure that the data entered in each field is valid. For example:
  
  The credit card number should be numeric and of the correct length (typically 16 digits for most credit cards).
  The expiration date should be in the correct format (MM/YY).
  The CVV should be a 3 or 4 digit number depending on the card type.
  
  
  
  Re-enter Information: If you have confirmed that all fields are filled but still encounter the error, try clearing the fields and re-entering the information to ensure there are no hidden characters or formatting issues.
  
  
  Consult Documentation: If you are unsure which fields are mandatory, refer to the SAP documentation or user guide for the specific transaction or module you are using.
  
  
  Contact Support: If the issue persists after verifying all fields, consider reaching out to your SAP support team or system administrator for further assistance. They may need to check for any configuration issues or system errors.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to EBPP or credit card processing.
  User Roles and Permissions: Ensure that your user role has the necessary permissions to enter credit card information.
  System Configuration: Sometimes, the configuration settings in the SAP system may require adjustments to accommodate new payment methods or fields.
  
  By ensuring that all required fields are filled out correctly, you should be able to resolve the EBPP_SUPPORT010 error and successfully process the new credit card entry.