How To Fix EBPP_SUPPORT009 - Make an entry in all input fields for the new bank details

SAP Error Message - Details

• Message type: E = Error

• Message class: EBPP_SUPPORT - Support Coding for Biller Direct

• Message number: 009

• Message text: Make an entry in all input fields for the new bank details

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EBPP_SUPPORT009 - Make an entry in all input fields for the new bank details ?

  The SAP error message EBPP_SUPPORT009 indicates that when trying to enter new bank details in the system, not all required input fields have been filled out. This error typically occurs in the context of the Electronic Bank Payment Processing (EBPP) module, where complete and accurate bank information is necessary for processing payments.
  Cause:
  The error is triggered when one or more mandatory fields for entering bank details are left blank. Common fields that may be required include:
  
  Bank account number
  Bank key (or bank identifier)
  Account holder name
  Bank name
  IBAN (International Bank Account Number)
  SWIFT/BIC code (if applicable)
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Review Required Fields: Check the input form for the bank details and identify all mandatory fields. Ensure that you have filled in all required fields completely.
  
  
  Input Valid Data: Make sure that the data entered in each field is valid and conforms to the expected format. For example, ensure that the bank account number does not contain invalid characters.
  
  
  Consult Documentation: If you are unsure which fields are mandatory, refer to the SAP documentation or user guide for the EBPP module, which should outline the required fields for bank details.
  
  
  Check User Authorizations: Ensure that you have the necessary permissions to enter or modify bank details. Sometimes, restrictions can lead to incomplete data entry.
  
  
  Save Changes: After filling in all required fields, attempt to save the changes again.
  
  
  Contact Support: If the issue persists after ensuring all fields are filled correctly, consider reaching out to your SAP support team or system administrator for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the EBPP module that might address this error.
  User Training: Ensure that users entering bank details are adequately trained on the system to avoid common pitfalls.
  System Configuration: Sometimes, the configuration of the EBPP module may require adjustments. Consult with your SAP Basis or functional consultant if you suspect configuration issues.
  
  By ensuring that all required fields are filled out correctly, you should be able to resolve the EBPP_SUPPORT009 error and successfully enter new bank details in the SAP system.