How To Fix EB309 - New reconciliation key &1 created


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EB - IS-U invoicing

  • Message number: 309

  • Message text: New reconciliation key &1 created

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EB309 - New reconciliation key &1 created ?

    The SAP error message EB309 ("New reconciliation key &1 created") typically indicates that a new reconciliation key has been generated in the system. This message is not necessarily an error but rather an informational message that informs users that a new reconciliation key has been created for a specific account or transaction.

    Cause:

    1. New Reconciliation Key Creation: This message is triggered when the system automatically generates a new reconciliation key for a specific account during a transaction or posting process. This can happen in various scenarios, such as:
      • When a new account is created that requires a reconciliation key.
      • When there are changes in the configuration of the reconciliation accounts.
      • During the posting of transactions that require a new reconciliation key.

    Solution:

    1. Review the Message: Since this is an informational message, it may not require any immediate action unless it is causing issues in your processes.
    2. Check Configuration: If you are seeing this message frequently and it is causing concern, review the configuration settings for reconciliation accounts in your SAP system. Ensure that the settings align with your business processes.
    3. Monitor Transactions: Keep an eye on the transactions that are generating this message. If they are valid and expected, then no further action may be needed.
    4. Consult Documentation: Refer to SAP documentation or help resources for more details on reconciliation keys and their implications in your specific context.
    5. Contact Support: If you believe this message is causing issues or if you need further clarification, consider reaching out to your SAP support team or consulting with an SAP expert.

    Related Information:

    • Reconciliation Accounts: These are special general ledger accounts that are used to manage the financial transactions of sub-ledgers (like accounts payable and accounts receivable).
    • Transaction Codes: Familiarize yourself with relevant transaction codes (like FS00 for G/L account creation) that may help you manage reconciliation accounts.
    • SAP Notes: Check SAP Notes for any known issues or updates related to reconciliation keys and error messages.

    In summary, EB309 is an informational message indicating the creation of a new reconciliation key, and while it may not require immediate action, it is important to understand the context in which it appears.

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