How To Fix EB310 - Billing document (&1) does not exist. Amount may be incorrect

EB310 - Overview

• Message type: E = Error

• Message class: EB - IS-U invoicing

• Message number: 310

• Message text: Billing document (&1) does not exist. Amount may be incorrect

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EB310 - Billing document (&1) does not exist. Amount may be incorrect ?

  The SAP error message EB310 indicates that a billing document referenced in a transaction does not exist in the system. This can occur in various scenarios, such as during billing document processing, invoice creation, or when trying to display or modify a billing document.
  Causes:
  
  Document Deletion: The billing document may have been deleted or archived, making it unavailable for the current transaction.
  Incorrect Document Number: The document number being referenced may be incorrect or mistyped.
  Data Inconsistency: There may be inconsistencies in the database, possibly due to incomplete transactions or issues during data migration.
  Authorization Issues: The user may not have the necessary authorizations to view or access the billing document.
  System Configuration: There may be configuration issues in the billing module that prevent the document from being recognized.
  
  Solutions:
  
  Verify Document Number: Check the billing document number for accuracy. Ensure that it is the correct number and format.
  Check Document Status: Use transaction codes like VF03 (Display