How To Fix EB308 - Do not release print document &1 - reconciliation key &2 already closed

SAP Error Message - Details

• Message type: E = Error

• Message class: EB - IS-U invoicing

• Message number: 308

• Message text: Do not release print document &1 - reconciliation key &2 already closed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message EB308 - Do not release print document &1 - reconciliation key &2 already closed ?

  The SAP error message EB308 indicates that there is an issue with the release of a print document because the reconciliation key associated with that document has already been closed. This typically occurs in the context of financial documents or processes where reconciliation is involved, such as in accounts payable or accounts receivable.
  Cause:
  
  Closed Reconciliation Key: The reconciliation key (which could be a document number or a specific identifier) has already been processed and closed in the system. This means that no further actions, such as printing or releasing documents, can be performed on it.
  Incorrect Document Status: The document you are trying to release may not be in the correct status for processing. It might have been marked as completed or archived.
  System Configuration: There may be specific configurations or settings in the SAP system that prevent the release of documents associated with closed reconciliation keys.
  
  Solution:
  
  Check Reconciliation Key Status: Verify the status of the reconciliation key (key &2 in the error message). You can do this by navigating to the relevant transaction in SAP and checking if the key is indeed closed.
  Review Document Status: Ensure that the document you are trying to release is in the correct status. If it is closed or archived, you may need to take different actions, such as reversing the closure if applicable.
  Consult with Finance Team: If you are unsure about the status of the reconciliation key or the document, consult with your finance or accounting team. They may have insights into why the key is closed and what steps can be taken next.
  SAP Notes and Support: Check for any relevant SAP Notes that might address this specific error. Sometimes, there are known issues or patches that can resolve such problems.
  Transaction Codes: Use transaction codes like FB03 (Display Document) or FBL1N (Vendor Line Item Display) to investigate the document and reconciliation key further.
  
  Related Information:
  
  Documentation: Review SAP documentation related to the specific module you are working with (e.g., FI for Financial Accounting) to understand how reconciliation keys are managed.
  User Permissions: Ensure that you have the necessary permissions to release documents. Sometimes, user roles can restrict certain actions.
  System Logs: Check system logs for any additional error messages or warnings that might provide more context about the issue.
  
  If the problem persists after following these steps, it may be necessary to escalate the issue to your SAP support team or consult with SAP directly for further assistance.