How To Fix EB307 - Incorrect data returned for a print document line


SAP Error Message - Details

  • Message type: E = Error

  • Message class: EB - IS-U invoicing

  • Message number: 307

  • Message text: Incorrect data returned for a print document line

  • Show details Hide details
  • What causes this issue?

    You use event R548 to fill the customer-specific fields in the print
    document.
    The changes could not be made as either the print document lines have
    been deleted or the lines have been re-sorted.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    INCLUDE ISU_VERARB OBJECT DOKU ID TX

    How to fix this error?

    INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

    Procedure for System Administrators

    Check the active customer function module x and correct the source text.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message EB307 - Incorrect data returned for a print document line ?

    The SAP error message EB307, which states "Incorrect data returned for a print document line," typically occurs in the context of printing documents, such as invoices or delivery notes, where the system is unable to retrieve the necessary data for a specific line item in the print document.

    Causes:

    1. Data Inconsistency: There may be inconsistencies in the data stored in the database, such as missing or incorrect entries for the line items.
    2. Configuration Issues: Incorrect configuration in the print layout or the output type settings can lead to this error.
    3. Program Errors: Bugs or issues in the custom ABAP programs or forms (like SAPscript or SmartForms) used for printing can cause this error.
    4. Missing Authorizations: The user may not have the necessary authorizations to access certain data required for printing.
    5. Changes in Data Structure: If there have been recent changes to the data structure or database tables, the print program may not be able to handle the new structure correctly.

    Solutions:

    1. Check Data Consistency: Verify the data in the relevant tables (e.g., invoice, delivery) to ensure that all necessary fields are populated correctly.
    2. Review Print Layout: Check the configuration of the print layout and output types in transaction SPAD (Spool Administration) or SMARTFORMS/SE78 for SmartForms.
    3. Debugging: If you have access to the ABAP development environment, you can debug the print program to identify where the error occurs and what data is being returned.
    4. Check Authorizations: Ensure that the user has the necessary authorizations to access the data required for printing.
    5. Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error or provide patches for known issues.
    6. Recreate the Print Document: In some cases, recreating the print document or reprocessing the transaction can resolve the issue.

    Related Information:

    • Transaction Codes: You may want to use transaction codes like SE38 (ABAP Editor) to check the print program or SMARTFORMS to review the form layout.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it appears to be a bug or a more complex issue.
    • Documentation: Review SAP documentation related to print forms and output management for best practices and troubleshooting steps.

    By following these steps, you should be able to identify and resolve the cause of the EB307 error in SAP.

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