How To Fix EB197 - Unlocked for printing

SAP Error Message - Details

• Message type: E = Error

• Message class: EB - IS-U invoicing

• Message number: 197

• Message text: Unlocked for printing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message EB197 - Unlocked for printing ?

  The SAP error message EB197 "Unlocked for printing" typically occurs in the context of document management or print management within SAP systems. This message indicates that a document or item is currently in a state that allows it to be printed, but there may be issues related to its status or configuration.
  Cause:
  
  Document Status: The document may be in a status that allows printing but is not properly configured for the print job.
  User Permissions: The user may not have the necessary permissions to print the document, even if it is unlocked.
  Print Configuration: There may be issues with the print configuration settings in SAP, such as the output device not being set up correctly.
  Document Locking: The document might be locked by another user or process, preventing it from being printed even though it is marked as unlocked.
  
  Solution:
  
  Check Document Status: Verify the status of the document in question. Ensure that it is indeed in a state that allows printing.
  Review User Permissions: Ensure that the user attempting to print has the necessary permissions to access and print the document.
  Output Device Configuration: Check the configuration of the output device in SAP. Make sure it is correctly set up and available for use.
  Release Locks: If the document is locked by another user or process, you may need to wait for it to be released or contact the user who has it locked.
  Reprint the Document: If the document was previously printed and is now showing this error, try to reprint it after confirming all settings and permissions.
  Consult SAP Notes: Check SAP Notes or the SAP Support Portal for any known issues or patches related to this error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SP01 (Spool Request) to check the status of print jobs and output devices.
  SAP Documentation: Refer to SAP Help documentation for detailed information on print management and document handling.
  Support Community: Engage with the SAP Community or forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.