How To Fix EARC228 - Profile is being processed by another user

SAP Error Message - Details

• Message type: E = Error

• Message class: EARC - IS-U: Archiving

• Message number: 228

• Message text: Profile is being processed by another user

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message EARC228 - Profile is being processed by another user ?

  The SAP error message EARC228, which states "Profile is being processed by another user," typically occurs when a user attempts to access or modify a profile that is currently being edited or processed by another user. This can happen in various SAP modules, particularly in areas related to user profiles, roles, or authorizations.
  Cause:
  
  Concurrent Access: Another user is currently editing the same profile, which locks the profile for editing to prevent data inconsistencies.
  Session Timeout: A previous session may not have been properly closed, leaving the profile in a locked state.
  System Lock: The system may have a lock mechanism that prevents multiple users from editing the same profile simultaneously.
  
  Solution:
  
  Wait and Retry: If another user is editing the profile, the simplest solution is to wait until they finish and then try again.
  Check Lock Entries: Use transaction code SM12 to check for lock entries related to the profile. If you find a lock that seems to be stale (i.e., the user is no longer active), you may need to delete the lock entry. However, this should be done with caution and typically requires appropriate authorizations.
  Contact the User: If you know who is editing the profile, you can contact them to see if they can finish their work or release the lock.
  System Administrator Intervention: If the issue persists, it may require intervention from a system administrator to investigate further or to release locks if necessary.
  Review User Sessions: Check for any orphaned sessions that may be holding onto the lock and terminate them if appropriate.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries), SU01 (for user maintenance), and PFCG (for role maintenance).
  User Authorizations: Ensure that you have the necessary authorizations to view and manage locks and profiles.
  Documentation: Refer to SAP documentation or support notes for more detailed troubleshooting steps related to profile management and locking mechanisms.
  
  If the problem continues to occur frequently, it may be worth investigating the underlying processes or user behaviors that lead to these locks to improve the overall user experience.