How To Fix EAMS_BO372 - Data of task list &1 has not been copied to the new maintenance order

SAP Error Message - Details

• Message type: E = Error

• Message class: EAMS_BO - Business Object Layer

• Message number: 372

• Message text: Data of task list &1 has not been copied to the new maintenance order

What causes this issue?

You want to create a new maintenance order and assign it to the
notification. There is already a task list assigned to the notification.
However, the order type of the new maintenance order does not allow any
information derived from the task list to be copied to the new order.
This also applies to operations that were copied from the task list into
the notification.

System Response

The new maintenance order is created and assigned to the notification.
However, the system does not copy this task list assignment to the new
maintenance order.

How to fix this error?

The Customizing settings for the order type determine whether it is
allowed to copy task list information while creating a new maintenance
order and assigning it to the notification.
If you want the task list assignment to be copied to the new maintenance
order, you can do the following:
When creating a maintenance order, use a different order type for which
task list information is allowed to be copied to the new order.
Contact your system administrator to adjust the Customizing settings for
the respective order type under <ZK>Plant Maintenance and Customer
Service</> --> <ZK>Maintenance and Service Processing</> -->
<ZK>Maintenance and Service Orders</> --> <ZK>Functions and Settings for
Order Types</> --> <ZK>Define Notification and Order Integration</>. For
the respective order type the table entry for the <ZK>Enh. Object List
</> has to be <ZK>Assignment of Operations to All Notifications Active
</> or <ZK>Assignment of Operations to All Object List Entries Active
</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EAMS_BO372 - Data of task list &1 has not been copied to the new maintenance order ?

  The SAP error message EAMS_BO372 indicates that there was an issue with copying data from a task list to a new maintenance order. This can occur in the context of maintenance planning and execution within the SAP system, particularly in the Plant Maintenance (PM) module.
  Cause:
  The error can be caused by several factors, including:
  
  Incompatibility of Task List and Order Type: The task list you are trying to copy may not be compatible with the type of maintenance order you are creating.
  Missing Data: Required data in the task list may be missing or incomplete, preventing it from being copied.
  Authorization Issues: The user may not have the necessary authorizations to access or copy the task list data.
  Configuration Issues: There may be configuration settings in the system that prevent the copying of certain data types.
  Technical Issues: There could be a bug or technical issue in the SAP system that is causing the error.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Compatibility: Ensure that the task list you are trying to copy is compatible with the maintenance order type you are creating. Review the order type settings and task list configuration.
  
  
  Review Task List Data: Verify that all required fields in the task list are filled out correctly. Look for any missing or incomplete data that might be causing the issue.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access and copy the task list data. You may need to consult with your SAP security team.
  
  
  Configuration Review: Check the configuration settings in the SAP system related to task lists and maintenance orders. Ensure that there are no restrictions that would prevent copying.
  
  
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  Debugging: If you have access to technical resources, consider debugging the process to identify the exact point of failure. This may require the assistance of an ABAP developer.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with details of the error message and the context in which it occurs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the PM module, such as IW31 (Create Maintenance Order) and IL01 (Create Task List).
  Documentation: Review SAP documentation related to task lists and maintenance orders for best practices and guidelines.
  User Forums: Engage with SAP user communities and forums where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.