How To Fix EAMS_BO370 - Enter main work center in the user default values

SAP Error Message - Details

• Message type: E = Error

• Message class: EAMS_BO - Business Object Layer

• Message number: 370

• Message text: Enter main work center in the user default values

What causes this issue?

You want to create a new maintenance order by copying an existing order.
However, the system cannot create the new maintenance order because the
<LS>main work center</> has not been maintained in the user default
values.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Maintain the <LS>main work center</> in the <ZK>User Default Values</>
(transaction <NP>EAM_USER</>).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EAMS_BO370 - Enter main work center in the user default values ?

  The SAP error message EAMS_BO370, which states "Enter main work center in the user default values," typically occurs in the context of the SAP Enterprise Asset Management (EAM) module. This error indicates that the user has not set a default main work center in their user profile, which is necessary for certain transactions or processes within the EAM module.
  Cause:
  The primary cause of this error is that the user has not defined a main work center in their user default settings. The main work center is essential for various operations, such as maintenance planning and execution, as it determines where work orders will be processed.
  Solution:
  To resolve this error, you need to set the main work center in your user default values. Here are the steps to do this:
  
  
  Access User Defaults:
  
  Go to the SAP Easy Access screen.
  Navigate to the user settings by entering the transaction code SU3 in the command field and pressing Enter.
  
  
  
  Set Main Work Center:
  
  In the User Maintenance screen, go to the "Defaults" tab.
  Look for the field labeled "Main Work Center" or similar (this may vary based on your SAP version).
  Enter the appropriate work center code that you want to set as your default.
  
  
  
  Save Changes:
  
  After entering the main work center, save your changes by clicking the save button (disk icon).
  
  
  
  Log Out and Log Back In:
  
  It may be necessary to log out of SAP and log back in for the changes to take effect.
  
  
  
  Related Information:
  
  Work Center Definition: Ensure that the work center you are entering is correctly defined in the system and is active. You can check this in the work center master data (transaction code CR01).
  User Roles and Authorizations: Make sure that your user account has the necessary authorizations to access and modify user defaults.
  SAP Notes and Documentation: If the issue persists, check SAP Notes or the official SAP Help Portal for any updates or additional troubleshooting steps related to this error message.
  
  By following these steps, you should be able to resolve the EAMS_BO370 error and continue with your work in the SAP system.