How To Fix EAMS_BO371 - Data of task list &1 has not been copied to the new maintenance order

SAP Error Message - Details

• Message type: E = Error

• Message class: EAMS_BO - Business Object Layer

• Message number: 371

• Message text: Data of task list &1 has not been copied to the new maintenance order

What causes this issue?

You want to create a new maintenance order by copying an existing order.
There is at least one task list assigned to the reference order.
However, the system cannot copy the task list assignments to the new
maintenance order.

System Response

The new maintenance order is created as a copy of the reference order.
Order items that were originally copied from the task list to the
reference order are copied to the new maintenance order. However, the
information about the task list as a source and all task list
assignments are not copied to the new maintenance order.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EAMS_BO371 - Data of task list &1 has not been copied to the new maintenance order ?

  The SAP error message EAMS_BO371 indicates that there was an issue with copying data from a task list to a new maintenance order. This error typically occurs in the context of the SAP Plant Maintenance (PM) module when trying to create a maintenance order based on a task list.
  Cause:
  The error can be caused by several factors, including:
  
  Inconsistent Data: The task list may contain inconsistent or incomplete data that prevents it from being copied to the new maintenance order.
  Missing Authorizations: The user may not have the necessary authorizations to access or copy the data from the task list.
  Task List Status: The status of the task list may not allow it to be copied (e.g., it may be locked or inactive).
  Configuration Issues: There may be configuration settings in the system that prevent the copying of certain data types.
  Technical Issues: There could be underlying technical issues, such as database inconsistencies or system errors.
  
  Solution:
  To resolve the EAMS_BO371 error, you can take the following steps:
  
  Check Task List Data: Review the task list to ensure that all required fields are filled out correctly and that there are no inconsistencies.
  Verify Authorizations: Ensure that the user attempting to create the maintenance order has the necessary authorizations to access and copy the task list data.
  Check Task List Status: Confirm that the task list is in a status that allows it to be copied. If it is locked or inactive, you may need to change its status.
  Review Configuration: Check the configuration settings in the SAP system related to task lists and maintenance orders to ensure that they are set up correctly.
  Consult Logs: Look at the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Test with Different Data: Try creating a maintenance order with a different task list to see if the issue is specific to one task list or a broader problem.
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Maintenance Order), IW32 (Change Maintenance Order), and IL01 (Create Task List).
  Documentation: Review SAP documentation related to task lists and maintenance orders for best practices and troubleshooting tips.
  User Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify the cause of the EAMS_BO371 error and implement a solution to resolve it.