How To Fix EAM_SERVPROC005 - Service performance dates changed but purchase order already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: EAM_SERVPROC - Messages for Simplified Service Procurement in EAM

• Message number: 005

• Message text: Service performance dates changed but purchase order already exists

What causes this issue?

You rescheduled maintenance order operation &VAR1& and the system
automatically recalculated the operation start and end date. This change
also affects the service performance dates of external services procured
for this operation. However, the purchase order for these services has
already been created and is not automatically updated by the system.

System Response

The system updates the service performance dates in the purchase
requisition, but not in the purchase order.

How to fix this error?

Update the service performance dates in the purchase order manually.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EAM_SERVPROC005 - Service performance dates changed but purchase order already exists ?

  The SAP error message EAM_SERVPROC005 indicates that there is a conflict between the service performance dates in a service order and the dates specified in an associated purchase order. This typically occurs in the context of SAP's Enterprise Asset Management (EAM) module when you attempt to change the service performance dates after a purchase order has already been created for the service.
  Cause:
  The error is triggered when:
  
  You have modified the service performance dates in the service order.
  A purchase order has already been created based on the original service performance dates.
  The system detects that the new dates do not align with the existing purchase order, leading to inconsistencies.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Purchase Order: Review the purchase order associated with the service order to understand the original service performance dates.
  
  
  Adjust Service Order Dates: If the purchase order dates are correct and should remain unchanged, revert the service performance dates in the service order back to the original dates that match the purchase order.
  
  
  Update Purchase Order: If the new service performance dates are necessary, you will need to update the purchase order to reflect these changes. This may involve:
  
  Changing the delivery dates in the purchase order.
  Ensuring that any related documents or processes are also updated accordingly.
  
  
  
  Delete and Recreate Purchase Order: If the purchase order cannot be updated due to restrictions, you may need to delete the existing purchase order and create a new one with the updated service performance dates.
  
  
  Consult Documentation: Refer to SAP documentation or your organization's SAP support team for specific procedures related to your version of SAP and any customizations that may be in place.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as ME22N (Change Purchase Order) or ME23N (Display Purchase Order) to manage purchase orders.
  EAM Configuration: Ensure that your EAM configuration allows for the necessary flexibility in managing service orders and purchase orders.
  User Authorizations: Make sure you have the necessary authorizations to make changes to service orders and purchase orders.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide further assistance based on your specific system configuration and business processes.