How To Fix EAM_SERVPROC004 - Start and end date will no longer be determined automatically

SAP Error Message - Details

• Message type: E = Error

• Message class: EAM_SERVPROC - Messages for Simplified Service Procurement in EAM

• Message number: 004

• Message text: Start and end date will no longer be determined automatically

What causes this issue?

You have changed the calculated start or end date of the service and
consequently, the system has selected the <LS>Manual Requirement Date</>
checkbox.
When this checkbox is selected, any rescheduling of the maintenance
order operation has no effect on the start and end dates during which
the service is expected to be performed.

System Response

The system does no longer update the service performance dates
automatically.

How to fix this error?

If you want the system to recalculate the start and end dates of the
service automatically with every rescheduling, deselect the <LS>Manual
Requirement Date</> checkbox and start a rescheduling of the maintenance
order operation.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EAM_SERVPROC004 - Start and end date will no longer be determined automatically ?

  The SAP error message EAM_SERVPROC004 indicates that the system is unable to automatically determine the start and end dates for a service processing task. This typically occurs in the context of SAP's Enterprise Asset Management (EAM) module, particularly when dealing with service processing or maintenance orders.
  Cause:
  The error can arise due to several reasons, including:
  
  
  Missing Configuration: The system may not be configured correctly to determine the dates automatically. This could be due to missing settings in the service processing configuration.
  
  
  Incomplete Master Data: The master data for the service or equipment may be incomplete or incorrect, leading to the inability to derive the dates.
  
  
  User Input: If the user has manually entered dates or if the system is set to require manual entry, it may trigger this error.
  
  
  System Settings: Certain system settings or parameters may prevent the automatic determination of dates.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Review the configuration settings for service processing in the EAM module. Ensure that the settings for automatic date determination are correctly configured.
  
  
  
  Review Master Data:
  
  Verify that all relevant master data (e.g., equipment, functional locations, service specifications) is complete and accurate. Ensure that all necessary fields are filled out.
  
  
  
  Manual Entry:
  
  If the system is set to require manual entry of start and end dates, ensure that the user enters valid dates in the appropriate fields.
  
  
  
  System Parameters:
  
  Check the system parameters related to service processing. Ensure that they are set to allow for automatic date determination.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the configuration and settings related to service processing.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes that may address this specific error message. SAP Notes often provide patches or additional configuration steps to resolve known issues.
  
  
  
  Testing:
  
  After making any changes, conduct tests to ensure that the system can now determine the start and end dates automatically.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as IW31 (Create Order), IW32 (Change Order), and IW33 (Display Order) to manage maintenance orders effectively.
  SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have encountered similar issues.
  Training and Documentation: Consider additional training or reviewing documentation on EAM processes to better understand the configuration and functionality.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in EAM for further assistance.