How To Fix EAM_ODATA_ORDER019 - Order cannot be opened in other apps: 1 person assigned to several oper.

EAM_ODATA_ORDER019 - Overview

• Message type: E = Error

• Message class: EAM_ODATA_ORDER - Maintenance Order-related Messages for SAP Fiori Apps

• Message number: 019

• Message text: Order cannot be opened in other apps: 1 person assigned to several oper.

What causes this issue?

You are working on a maintenance order and want to assign the same
person to be responsible for several operations. However, if you assign
the same person to several operations, you can no longer process this
maintenance order in the <ZK>Report and Repair Malfunction</> app.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you want to still be able to process this maintenance order using the
<ZK>Report and Repair Malfunction</> app, do not assign the same person
to several operations.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EAM_ODATA_ORDER019 - Order cannot be opened in other apps: 1 person assigned to several oper. ?

  The SAP error message EAM_ODATA_ORDER019 indicates that an order cannot be opened in other applications because there is one person assigned to multiple operations within that order. This situation typically arises in the context of SAP's Enterprise Asset Management (EAM) module, where work orders may have multiple operations assigned to different resources.
  
  Cause:
  The error occurs when:
  
  A single person (resource) is assigned to multiple operations within the same work order.
  The system restricts the opening of the order in other applications to prevent conflicts or inconsistencies in resource allocation.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Resource Assignments:
  
  Go to the work order in question and review the operations assigned to it.
  Identify the resource (person) that is assigned to multiple operations.
  
  
  
  Reassign Operations:
  
  If possible, reassign one or more operations to different resources to ensure that no single person is assigned to multiple operations within the same order.
  This can be done by editing the