How To Fix EAM_ODATA_ORDER017 - Order with this control key cannot be opened in other apps; see long text

EAM_ODATA_ORDER017 - Overview

• Message type: E = Error

• Message class: EAM_ODATA_ORDER - Maintenance Order-related Messages for SAP Fiori Apps

• Message number: 017

• Message text: Order with this control key cannot be opened in other apps; see long text

What causes this issue?

You are working on a maintenance order and want to assign the control
key <ZK>Plant maintenance-External(services)</> (PM03) to an order
operation. However, if you assign this control key, you can no longer
process this maintenance order in the <ZK>Report and Repair Malfunction
</> app.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Assign a different control key if you want to still be able to process
this maintenance order using the <ZK>Report and Repair Malfunction</>
app.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message EAM_ODATA_ORDER017 - Order with this control key cannot be opened in other apps; see long text ?

  The SAP error message EAM_ODATA_ORDER017 typically indicates that there is an issue with the control key associated with a maintenance order. This error occurs when you attempt to open a maintenance order in an application that does not support the specific control key assigned to that order. 
  
  Cause:
  
  Control Key Restrictions: The control key assigned to the order may have restrictions that prevent it from being opened in certain applications. For example, some control keys are designed for specific types of processing or workflows that are not compatible with the application you are trying to use.
  Order Status: The status of the order may also play a role. If the order is in a status that does not allow it to be processed in the application, you may encounter this error.
  Application Compatibility: The application you are using may not support the specific functionalities or processes associated with the control key of the