How To Fix E_ACTION165 - Cannot determine 'Leaving Date'.Please contact your system administrator.

SAP Error Message - Details

• Message type: E = Error

• Message class: E_ACTION - E-Actions

• Message number: 165

• Message text: Cannot determine 'Leaving Date'.Please contact your system administrator.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message E_ACTION165 - Cannot determine 'Leaving Date'.Please contact your system administrator. ?

  The SAP error message E_ACTION165: Cannot determine 'Leaving Date'. Please contact your system administrator typically occurs in the context of employee data management, particularly when dealing with personnel actions such as terminations or changes in employment status. This error indicates that the system is unable to find or calculate the "Leaving Date" for an employee, which is crucial for processing certain HR actions.
  Causes:
  
  Missing Data: The employee's record may not have a defined leaving date, or the relevant fields may be empty or incorrectly filled.
  Configuration Issues: There may be issues with the configuration of the personnel action types or infotypes related to employee status changes.
  Authorization Issues: The user may not have the necessary permissions to access or modify the employee's data.
  System Bugs: There could be a bug or issue in the SAP system that is preventing the correct retrieval of the leaving date.
  Custom Enhancements: If there are custom developments or enhancements in the system, they may interfere with standard processes.
  
  Solutions:
  
  Check Employee Data: Verify the employee's record in the system to ensure that the leaving date is correctly entered in the relevant infotype (e.g., Infotype 0000 - Actions).
  Review Configuration: Consult with your SAP HR configuration team to ensure that the personnel action types and infotypes are correctly set up and that the system is configured to handle leaving dates appropriately.
  User Authorization: Ensure that the user attempting to perform the action has the necessary authorizations to access and modify the employee's data.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Contact Support: If the issue persists, contact your SAP support team or system administrator for further investigation. They may need to look into system settings, custom code, or potential bugs.
  
  Related Information:
  
  Infotypes: Familiarize yourself with relevant infotypes such as Infotype 0000 (Actions) and Infotype 0001 (Organizational Assignment) as they are crucial for managing employee data.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
  Documentation: Review SAP documentation related to personnel actions and employee data management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution. If necessary, involve your SAP support team for more complex issues.