How To Fix E_ACTION164 - Cannot determine 'Hire Date'.Please contact your system administrator.

SAP Error Message - Details

• Message type: E = Error

• Message class: E_ACTION - E-Actions

• Message number: 164

• Message text: Cannot determine 'Hire Date'.Please contact your system administrator.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message E_ACTION164 - Cannot determine 'Hire Date'.Please contact your system administrator. ?

  The SAP error message E_ACTION164: Cannot determine 'Hire Date'. Please contact your system administrator typically occurs in the context of employee data management, particularly during the hiring process or when trying to access employee-related information. This error indicates that the system is unable to retrieve or determine the hire date for an employee, which is a critical piece of information for various HR processes.
  Possible Causes:
  
  Missing Data: The hire date may not be entered in the employee's master data. This can happen if the employee record was not fully completed during the hiring process.
  Data Inconsistency: There may be inconsistencies in the employee data, such as incorrect or missing entries in related fields.
  Authorization Issues: The user may not have the necessary permissions to view or edit the hire date information.
  Configuration Issues: There may be issues with the configuration of the HR module in SAP, which could prevent the system from accessing the hire date.
  Technical Issues: There could be a bug or technical issue within the SAP system that is causing the error.
  
  Solutions:
  
  Check Employee Master Data: Verify that the hire date is correctly entered in the employee's master data (infotype 0000 - Actions). If it is missing, it should be added.
  Review Related Infotypes: Ensure that all related infotypes (such as infotype 0001 - Organizational Assignment) are correctly filled out and consistent.
  User Permissions: Check if the user encountering the error has the necessary authorizations to access the hire date information. If not, the system administrator may need to adjust the user's roles and permissions.
  Configuration Review: Have a system administrator or HR consultant review the configuration settings in the SAP HR module to ensure everything is set up correctly.
  System Logs: Check the system logs for any additional error messages or warnings that could provide more context about the issue.
  Contact Support: If the issue persists after checking the above points, it may be necessary to contact SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  Infotypes: Familiarize yourself with relevant infotypes in SAP HR, especially those related to employee actions and master data.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address this issue.
  Documentation: Review SAP documentation or user guides for the HR module to understand how hire dates and employee data are managed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution. If the problem continues, further investigation by a system administrator or SAP consultant may be required.