How To Fix DV521 - Cannot determine data for send or print request

SAP Error Message - Details

• Message type: E = Error

• Message class: DV - EHS: Messages for Report Shipping

• Message number: 521

• Message text: Cannot determine data for send or print request

What causes this issue?

An attempt has been made to determine the status for the send or print
request of the report shipping order. However, the system does not
contain any data regarding the send or print request.

System Response

The status of the send or print request for the report shipping order
cannot be determined.

How to fix this error?

Check the <DS:TRAN.SOST>Overview of Send Requests</> or the
<DS:TRAN.SP02>List of Spool Requests</> to see whether they contain
further information about the status of the send or print request.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DV521 - Cannot determine data for send or print request ?

  The SAP error message DV521, which states "Cannot determine data for send or print request," typically occurs when there is an issue with the data that is supposed to be sent or printed from the SAP system. This error can arise in various contexts, such as when trying to print documents, send emails, or generate reports.
  Causes:
  
  Missing Data: The data required for the print or send request may be missing or incomplete. This could be due to incorrect configuration or missing entries in the database.
  Incorrect Output Type: The output type specified for the document may not be correctly configured or may not exist in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the data or perform the print/send action.
  Configuration Issues: There may be issues with the configuration of the output device or the print settings in the SAP system.
  Program Errors: There could be bugs or errors in the ABAP program that is responsible for generating the output.
  
  Solutions:
  
  Check Data Completeness: Ensure that all required data fields are filled in and that the data is complete. This may involve checking the relevant transaction or document for missing information.
  Verify Output Type: Check the output type configuration in the system. Ensure that the output type is correctly defined and that it is assigned to the relevant document or transaction.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the print/send action. This may involve checking user roles and permissions.
  Check Output Device Configuration: Verify that the output device (printer, email settings, etc.) is correctly configured in the SAP system. This includes checking the device type and settings in transaction SPAD.
  Debugging: If the issue persists, consider debugging the ABAP program that is generating the output. This may help identify any programmatic errors or issues with data retrieval.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SP01 (Output Controller) to monitor output requests and see if there are any related errors.
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  Documentation: Review SAP documentation related to output management and printing to ensure that all configurations are set up correctly.
  
  By following these steps, you should be able to identify and resolve the cause of the DV521 error in your SAP system.