How To Fix DV523 - Error while executing print request &1

SAP Error Message - Details

• Message type: E = Error

• Message class: DV - EHS: Messages for Report Shipping

• Message number: 523

• Message text: Error while executing print request &1

What causes this issue?

An error occurred while executing print request &v1&.

System Response

The report shipping package has not been printed.

How to fix this error?

Check the cause or the error, for example, in the <DS:TRAN.SP02>Overview
of Spool Requests</> and correct the error.
Restart the report shipping order package and repeat the print process
for it.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DV523 - Error while executing print request &1 ?

  The SAP error message DV523, which states "Error while executing print request &1," typically indicates that there was an issue when trying to process a print request in the SAP system. This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue.
  Causes of DV523 Error
  
  
  Printer Configuration Issues: The printer may not be correctly configured in the SAP system. This could include incorrect device types, missing printer definitions, or issues with the output device settings.
  
  
  Network Issues: If the printer is networked, there may be connectivity issues between the SAP system and the printer.
  
  
  Authorization Problems: The user may not have the necessary authorizations to execute print requests.
  
  
  Spool Request Issues: There may be problems with the spool request itself, such as it being deleted, not being processed, or being stuck in the queue.
  
  
  Output Device Status: The output device may be offline, out of paper, or experiencing other hardware issues.
  
  
  SAP System Errors: There could be underlying issues within the SAP system, such as configuration errors or bugs.
  
  
  Solutions to DV523 Error
  
  
  Check Printer Configuration:
  
  Go to transaction code SPAD (Spool Administration) and verify the configuration of the output device.
  Ensure that the device type and other settings are correct.
  
  
  
  Verify Network Connectivity:
  
  Check if the printer is reachable from the SAP server. You can try pinging the printer's IP address or hostname.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to execute print requests. This can be checked in transaction SU53 or by reviewing the user's roles and profiles.
  
  
  
  Inspect Spool Requests:
  
  Use transaction SP01 to check the status of the spool requests. Look for any errors or issues with the specific request that generated the error.
  
  
  
  Check Output Device Status:
  
  Ensure that the printer is online and functioning properly. Check for any hardware issues, such as paper jams or low ink.
  
  
  
  Review SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address known issues related to printing or the specific error message.
  
  
  
  Restart Spooler:
  
  In some cases, restarting the spooler service on the SAP server may resolve temporary issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request Management
  SU53: Authorization Check
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on configuring printers and managing spool requests.
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to diagnose and resolve the DV523 error in your SAP system.