How To Fix DV486 - Error occurred when reading the document &1

SAP Error Message - Details

• Message type: E = Error

• Message class: DV - EHS: Messages for Report Shipping

• Message number: 486

• Message text: Error occurred when reading the document &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DV486 - Error occurred when reading the document &1 ?

  The SAP error message DV486, which states "Error occurred when reading the document &1," typically indicates that there is an issue with accessing or retrieving a specific document in the SAP system. This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue.
  Possible Causes:
  
  Document Not Found: The document referenced by the ID (&1) may not exist in the system or may have been deleted.
  Authorization Issues: The user may not have the necessary permissions to access the document.
  Data Corruption: There may be corruption in the database or in the document itself.
  System Configuration: Incorrect configuration settings in the SAP system could lead to issues in document retrieval.
  Network Issues: Temporary network issues could prevent the system from accessing the document.
  Document Locking: The document might be locked by another user or process, preventing access.
  
  Solutions:
  
  Verify Document Existence: Check if the document ID provided in the error message actually exists in the system. You can do this by searching for the document using the appropriate transaction code.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the document. This can be done by reviewing the user's roles and permissions.
  Database Consistency Check: Run a consistency check on the database to identify and fix any corruption issues.
  Review Configuration Settings: Check the configuration settings related to document management in SAP to ensure they are set up correctly.
  Network Troubleshooting: If the issue seems to be network-related, check the network connection and ensure that the SAP server is reachable.
  Document Locking: If the document is locked, wait for the lock to be released or contact the user who has locked the document to resolve the issue.
  
  Related Information:
  
  Transaction Codes: Depending on the type of document, you may use different transaction codes to access or manage documents (e.g., FB03 for financial documents, ME23N for purchase orders).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Logs and Traces: Review system logs (SM21) and application logs (SLG1) for more detailed error messages that could provide further insights into the issue.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis team or SAP support for further investigation.