How To Fix DV487 - No user exit of cat. &1 exists for shipping reason &2 / communic. &3

SAP Error Message - Details

• Message type: E = Error

• Message class: DV - EHS: Messages for Report Shipping

• Message number: 487

• Message text: No user exit of cat. &1 exists for shipping reason &2 / communic. &3

What causes this issue?

No user exit of the category &V1& exists for the shipping reason &V2&
and communication &V3& in the IMG activity <ZK>Manage User Exits</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DV487 - No user exit of cat. &1 exists for shipping reason &2 / communic. &3 ?

  The SAP error message DV487 indicates that there is no user exit available for a specific shipping reason and communication type. This error typically arises in the context of the SAP system's handling of shipping and logistics processes, particularly when trying to execute a function that relies on a user exit that has not been defined or implemented.
  Cause:
  
  
  Missing User Exit: The primary cause of this error is that the user exit (a custom enhancement point in the SAP code) for the specified shipping reason and communication type does not exist. This could be due to:
  
  The user exit not being implemented in the system.
  The shipping reason or communication type being incorrectly configured or not supported.
  
  
  
  Configuration Issues: There may be issues in the configuration of shipping reasons or communication types in the system, leading to the system not being able to find the appropriate user exit.
  
  
  Custom Development: If there was an expectation for a custom user exit to be developed but it was not done, this error can occur.
  
  
  Solution:
  
  
  Check User Exits: Verify if the user exit for the specified shipping reason and communication type exists. You can do this by:
  
  Using transaction code SE80 or SE37 to check for available user exits in the relevant function module or program.
  Consulting the SAP documentation or notes related to user exits for shipping.
  
  
  
  Implement User Exit: If the user exit does not exist, you may need to implement it. This typically involves:
  
  Identifying the correct user exit point in the code.
  Writing the necessary ABAP code to handle the logic for the shipping reason and communication type.
  
  
  
  Configuration Review: Review the configuration settings for shipping reasons and communication types in the SAP system. Ensure that they are correctly set up and that there are no discrepancies.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this issue. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  Consult with SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They can provide guidance based on the specific details of your system and configuration.
  
  
  Related Information:
  
  User Exits: User exits are predefined points in the SAP standard code where you can add custom code without modifying the original SAP code. They are often used to implement custom business logic.
  Shipping Reasons: These are codes used in logistics to categorize the reasons for shipping items, which can affect how the system processes orders and deliveries.
  Communication Types: These refer to the methods or channels through which information is communicated in the logistics process, such as EDI, IDoc, etc.
  
  By following these steps, you should be able to diagnose and resolve the DV487 error in your SAP system.