How To Fix DV484 - No released cover sheet was found

SAP Error Message - Details

• Message type: E = Error

• Message class: DV - EHS: Messages for Report Shipping

• Message number: 484

• Message text: No released cover sheet was found

What causes this issue?

The system could not find a released cover sheet for this combination of
cause/origin, cause type, business process, shipping order initiator and
language.

System Response

The report shipping order is not packed and it is given the status
<ZH>Incorrect</>.

How to fix this error?

In the <ZH><ZK>Assign Templates for Cover Sheets and Receipt
Confirmations</></>, check whether a cover sheet is assigned for the
combination used in this shipping order, or for a combination that
contains one or more or the values that is used in this combination plus
empty values.
If a cover sheet is assigned, release this cover sheet.
If this combination is not assigned to a cover sheet, you have the
following options:
Assign the combination that is used in this shipping order to a released
cover sheet.
Fill only some of the fields of the combination with the shipping order
values. Leave the remaining fields empty and assign this combination to
a released cover sheet. <ZH>Note:</> If a field is empty, this means
that all values are permitted for the field.
Check whether you need a cover sheet for this cause/origin, cause type
and business process. If not, remove the indicator for printing a cover
sheet in the <ZH><ZK>Specify Shipping Reasons
</></> IMG activity.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DV484 - No released cover sheet was found ?

  The SAP error message DV484 ("No released cover sheet was found") typically occurs in the context of the SAP Document Management System (DMS) or when dealing with document-related processes. This error indicates that the system is unable to find a cover sheet that has been released for the document you are trying to access or process.
  Causes:
  
  Missing Cover Sheet: The cover sheet for the document has not been created or released in the system.
  Incorrect Document Status: The document may be in a status that does not allow it to be processed or accessed.
  Authorization Issues: The user may not have the necessary permissions to view or access the cover sheet.
  Configuration Issues: There may be configuration settings in the DMS that are not set up correctly, leading to the inability to find the cover sheet.
  
  Solutions:
  
  Check Document Status: Verify the status of the document in question. Ensure that it is in a released state and that the cover sheet has been created.
  Create/Release Cover Sheet: If the cover sheet does not exist, you may need to create it. If it exists but is not released, you will need to release it.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the cover sheet. This may involve checking user roles and permissions in the SAP system.
  Consult Configuration: If the issue persists, consult with your SAP Basis or DMS administrator to review the configuration settings related to document management and cover sheets.
  Check for System Updates: Sometimes, system updates or patches may resolve underlying issues. Ensure that your SAP system is up to date.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or fixes.
  Documentation: Review the SAP documentation related to DMS and cover sheets for additional context and troubleshooting steps.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the cause of the DV484 error and implement a solution.