How To Fix DV483 - No cover sheet or acknowledgement of receipt was found (&1, &2, &3, &4)

SAP Error Message - Details

• Message type: E = Error

• Message class: DV - EHS: Messages for Report Shipping

• Message number: 483

• Message text: No cover sheet or acknowledgement of receipt was found (&1, &2, &3, &4)

What causes this issue?

There is either no cover sheet or no acknowledgement of receipt released
for the following combination used in this shipping order: cause (origin
and type), business process, initiator of the shipping order, and
country. The values used for determination are the following:
Cause (origin/type): &V1&
Business process: &V2&
Initiator: &V3&
Country: &V4&

System Response

The report shipping order is not packed and has the error status.

How to fix this error?

In the Customizing activity <ZH>Assign Templates: Cover
Sheets/Acknowledgements of Receipt</>, check if a cover sheet or an
acknowledgement of receipt is assigned to either the shipping order#s
combination or assigned to a combination that includes one or more
values of the shipping order#s combination and otherwise only contains
null values. You can find out if a cover sheet or an acknowledgement of
receipt should be generated by examining the <LS>Cover Page</> and
<LS>Acknow. Receipt</> checkboxes in the detail view of Customizing
activity <ZH>Specify Shipping Reasons</>.
If a cover sheet or an acknowledgement of receipt is assigned, check if
these are released and release them if necessary.
If the cover sheet or acknowledgement of receipt is assigned to a
combination, you have the follow options:
Assign a released cover sheet or a released acknowledgement of receipt
to exactly the combination used in the shipping order.
Fill in only several fields of the combination with the shipping order#s
values, leave the rest empty, and assign a released cover sheet or
released acknowledgement of receipt to this combination. <ZH>Remark:</>
If a field is empty, this means all values are permitted in this field.
Check if you even need a cover sheet or acknowledgement of receipt for
this cause/origin, this type of cause and this business process. If
not, deselect the checkboxes for generating cover sheets or
acknowledgements of receipt in the Customizing activity <ZH>Specify
Shipping Reasons</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DV483 - No cover sheet or acknowledgement of receipt was found (&1, &2, &3, &4) ?

  The SAP error message DV483, which states "No cover sheet or acknowledgement of receipt was found (&1, &2, &3, &4)," typically occurs in the context of document processing, particularly when dealing with electronic documents or submissions in SAP systems. This error indicates that the system is unable to find the required cover sheet or acknowledgment of receipt for a document that is being processed.
  Cause:
  
  Missing Documents: The most common cause is that the required cover sheet or acknowledgment of receipt document has not been created or is missing from the system.
  Incorrect Configuration: There may be configuration issues in the SAP system that prevent the proper generation or retrieval of these documents.
  Data Entry Errors: Incorrect data entry or missing information in the document processing can lead to this error.
  System Integration Issues: If the SAP system is integrated with other systems (e.g., external document management systems), there may be issues in the data exchange that result in missing documents.
  
  Solution:
  
  Check Document Status: Verify if the cover sheet or acknowledgment of receipt has been created and is available in the system. You can do this by checking the relevant transaction codes or document management areas.
  Recreate Missing Documents: If the documents are indeed missing, you may need to recreate them. This could involve reprocessing the original document or manually generating the required cover sheet.
  Review Configuration Settings: Check the configuration settings related to document processing in SAP. Ensure that all necessary settings for generating cover sheets and acknowledgments are correctly configured.
  Data Validation: Ensure that all required fields and data entries are complete and accurate. This may involve reviewing the input data for the document in question.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling this error in your version of SAP.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP experts who can provide more tailored assistance based on your system's configuration and usage.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in checking document statuses, such as FB03 (Display Document) or SOST (SAPconnect Send Requests).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or updates that address known issues.
  User Permissions: Ensure that the user has the necessary permissions to access and view the documents in question.
  
  By following these steps, you should be able to identify the cause of the DV483 error and implement a solution to resolve it.