How To Fix DSG007 - No digital signatures set for the selected order operation


SAP Error Message - Details

  • Message type: E = Error

  • Message class: DSG - Messages for Digital Signatures & Shop Papers in EAM

  • Message number: 007

  • Message text: No digital signatures set for the selected order operation

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message DSG007 - No digital signatures set for the selected order operation ?

    The SAP error message DSG007: No digital signatures set for the selected order operation typically occurs in the context of document management or workflow processes where digital signatures are required for certain operations, such as approving or finalizing documents.

    Cause:

    1. Missing Digital Signature Configuration: The order operation you are trying to perform requires a digital signature, but none has been configured for that specific operation.
    2. User Authorization: The user may not have the necessary authorizations to set or use digital signatures.
    3. Document Status: The document or order may be in a status that does not allow for digital signatures to be applied.
    4. System Configuration: The system may not be properly configured to handle digital signatures for the specific transaction or document type.

    Solution:

    1. Check Digital Signature Settings:

      • Navigate to the relevant configuration settings in SAP (usually found in the customizing transaction SPRO).
      • Ensure that digital signatures are properly configured for the order operation you are trying to perform.
    2. User Authorizations:

      • Verify that the user has the necessary authorizations to set and use digital signatures. This can be checked in the user roles and profiles.
    3. Document Status:

      • Check the status of the document or order. If it is in a status that does not allow for digital signatures, you may need to change the status or take appropriate actions to enable it.
    4. Consult Documentation:

      • Review SAP documentation or help resources related to digital signatures to ensure that all necessary steps have been followed.
    5. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or version.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide updates related to digital signatures.
    • Transaction Codes: Familiarize yourself with transaction codes related to digital signatures, such as SO10 (for text management) or SSO2 (for single sign-on settings).
    • User Manuals: Refer to user manuals or training materials that cover digital signatures in your specific SAP module (e.g., SAP S/4HANA, SAP ECC).

    By following these steps, you should be able to identify the cause of the DSG007 error and implement a solution.

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