How To Fix DSG008 - Signature strategies with only one Individual Signature are allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: DSG - Messages for Digital Signatures & Shop Papers in EAM

• Message number: 008

• Message text: Signature strategies with only one Individual Signature are allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DSG008 - Signature strategies with only one Individual Signature are allowed ?

  The SAP error message DSG008 indicates that there is an issue with the signature strategy configuration in the SAP system. Specifically, it means that the signature strategy you are trying to use is configured to allow only one individual signature, but the system is encountering a situation where it expects more than one signature or is not set up correctly.
  Cause:
  
  Configuration Issue: The signature strategy may be incorrectly configured to allow only one individual signature, but the process or document you are working with requires multiple signatures.
  Document Type: The document type or process you are trying to execute may inherently require multiple signatures, conflicting with the current configuration.
  User Roles: The roles assigned to users may not align with the signature strategy, leading to a mismatch in expected signatures.
  
  Solution:
  
  
  Review Signature Strategy Configuration:
  
  Go to the configuration settings for signature strategies in your SAP system.
  Check the settings for the specific signature strategy you are using and ensure it is configured to allow the required number of signatures.
  
  
  
  Adjust Document Type Settings:
  
  If the document type requires multiple signatures, consider creating or modifying a signature strategy that allows for multiple individual signatures.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to signature strategies to understand the requirements and limitations.
  
  
  
  User Role Verification:
  
  Ensure that the users involved in the process have the correct roles and permissions that align with the signature strategy.
  
  
  
  Testing:
  
  After making changes, test the process again to ensure that the error does not reoccur.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuring signature strategies.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Refer to the SAP Help Portal for detailed documentation on signature strategies and their configurations.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP configuration.