How To Fix DSG009 - Business transaction is not possible; order needs to be printed

SAP Error Message - Details

• Message type: E = Error

• Message class: DSG - Messages for Digital Signatures & Shop Papers in EAM

• Message number: 009

• Message text: Business transaction is not possible; order needs to be printed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DSG009 - Business transaction is not possible; order needs to be printed ?

  The SAP error message DSG009 indicates that a business transaction cannot be processed because the order needs to be printed first. This typically occurs in scenarios where certain business processes require a printed document (like a delivery note, invoice, or order confirmation) before proceeding with further actions.
  Cause:
  
  Printing Requirement: The system is configured to require a printout of the order before allowing further processing. This is common in industries where physical documentation is necessary for compliance or operational reasons.
  Status of the Order: The order may be in a status that mandates printing before any other transactions can be executed.
  Configuration Settings: The settings in the SAP system may be configured to enforce printing for specific document types or business processes.
  
  Solution:
  
  Print the Order: The immediate solution is to print the order. You can do this by navigating to the relevant transaction (e.g., sales order, delivery, etc.) and selecting the print option. Ensure that the correct printer is set up and available.
  Check Order Status: Verify the status of the order. If it is in a status that requires printing, ensure that it is printed and the status is updated accordingly.
  Review Configuration: If printing is not necessary for your business process, you may need to review the configuration settings in the SAP system. This may involve:
  
  Checking the output determination settings for the document type.
  Modifying the workflow or process to allow transactions without printing.
  
  
  Consult Documentation: Refer to SAP documentation or consult with your SAP administrator to understand the specific configuration that is causing this requirement.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), VL03N (Display Outbound Delivery), or VF03 (Display Billing Document) to access and print the necessary documents.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to print documents in the SAP system.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  Training and Support: If this is a recurring issue, consider training for users on the importance of printing documents in the workflow or seek support from your SAP helpdesk.
  
  By following these steps, you should be able to resolve the DSG009 error and continue with your business transactions in SAP.