How To Fix /DSD/VC_MESSAGE626 - A shipment document should not be assigned to one individual customer

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/VC_MESSAGE -

• Message number: 626

• Message text: A shipment document should not be assigned to one individual customer

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/VC_MESSAGE626 - A shipment document should not be assigned to one individual customer ?

  The SAP error message /DSD/VC_MESSAGE626 indicates that a shipment document is being assigned to a single customer, which is not allowed in the context of the system's configuration or business rules. This error typically arises in the context of SAP's Direct Store Delivery (DSD) or similar logistics processes where shipments are expected to be associated with multiple customers or delivery points.
  Cause:
  
  Configuration Settings: The system may be configured to require that shipment documents be associated with multiple customers, possibly due to business rules or logistics processes.
  Data Entry Error: The user may have inadvertently entered a shipment document that is linked to only one customer when the system expects multiple customers.
  Business Process Requirements: The business process may dictate that shipments should be consolidated for multiple customers, and assigning a shipment to a single customer violates this requirement.
  
  Solution:
  
  Review Shipment Document: Check the shipment document in question to ensure that it is correctly set up. If it is meant to include multiple customers, ensure that all relevant customer data is included.
  Adjust Configuration: If the business process allows for shipments to be assigned to individual customers, you may need to adjust the configuration settings in SAP to permit this. This may involve working with your SAP Basis or configuration team.
  Consult Documentation: Review the relevant SAP documentation or business process guidelines to understand the expected behavior for shipment documents.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as VL01N (Create Outbound Delivery) or VL02N (Change Outbound Delivery).
  SAP Notes: Check for any SAP Notes related to this error message that may provide additional insights or patches.
  User Roles and Authorizations: Ensure that the user has the appropriate roles and authorizations to create or modify shipment documents as per the business requirements.
  Testing: If changes are made to configuration or data entry processes, conduct thorough testing to ensure that the issue is resolved and that no new issues arise.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.