How To Fix /DSD/VC_MESSAGE625 - Customer &1 is not a ship-to party in document &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /DSD/VC_MESSAGE -

• Message number: 625

• Message text: Customer &1 is not a ship-to party in document &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /DSD/VC_MESSAGE625 - Customer &1 is not a ship-to party in document &2 ?

  The SAP error message /DSD/VC_MESSAGE625 indicates that the customer specified in the document is not recognized as a ship-to party. This typically occurs in the context of sales and distribution processes, particularly when dealing with delivery documents or sales orders.
  Cause:
  
  Incorrect Customer Data: The customer number provided in the document does not have a valid ship-to address associated with it.
  Master Data Issues: The customer master data may not be properly maintained, or the ship-to party may not be set up correctly in the system.
  Document Configuration: The document (e.g., sales order, delivery) may not be configured to allow the specified customer as a ship-to party.
  Data Inconsistency: There may be inconsistencies in the data between the customer master and the document being processed.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data (transaction code XD03 for general data or VD03 for sales area data).
  Verify that the customer has a valid ship-to address assigned. If not, you may need to create or update the ship-to party information.
  
  
  
  Review Document Configuration:
  
  Ensure that the document (sales order, delivery) is correctly configured to allow the specified customer as a ship-to party.
  Check if the customer is assigned to the correct sales area.
  
  
  
  Create or Update Ship-to Party:
  
  If the customer does not have a ship-to party, you can create one by using transaction code VD01 (Create Customer) and selecting the appropriate role for ship-to party.
  
  
  
  Data Consistency Check:
  
  Run any necessary data consistency checks or reports to identify and resolve discrepancies in customer data.
  
  
  
  Consult with SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03: Display Customer (General Data)
  VD03: Display Customer (Sales Area Data)
  VD01: Create Customer (Sales Area Data)
  
  
  
  SAP Documentation: Refer to SAP Help Portal for detailed documentation on customer master data management and sales order processing.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary corrections to resolve it.