How To Fix DPSPP_BCK_MSG021 - Sales area &1, &2, &3 is not completely specified


SAP Error Message - Details

  • Message type: E = Error

  • Message class: DPSPP_BCK_MSG - Dealer Portal: Speare Parts Processing: Backend Messages

  • Message number: 021

  • Message text: Sales area &1, &2, &3 is not completely specified

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message DPSPP_BCK_MSG021 - Sales area &1, &2, &3 is not completely specified ?

    The SAP error message DPSPP_BCK_MSG021 indicates that the sales area is not completely specified in the context of a sales document or transaction. The sales area in SAP consists of three components: Sales Organization, Distribution Channel, and Division. If any of these components are missing or incorrectly specified, you will encounter this error.

    Cause:

    1. Incomplete Sales Area Specification: One or more of the required components (Sales Organization, Distribution Channel, Division) are not provided or are incorrectly configured.
    2. Master Data Issues: The relevant master data (like customer master, material master, etc.) may not have the necessary sales area information.
    3. Configuration Issues: The sales area may not be defined in the system configuration, or there may be inconsistencies in the configuration.

    Solution:

    1. Check Sales Area Configuration:

      • Go to the transaction code OVX5 (or similar, depending on your version) to check the sales area configuration.
      • Ensure that the sales organization, distribution channel, and division are correctly defined and active.
    2. Verify Master Data:

      • Check the customer master data (transaction code XD03 for general data or VD03 for sales area data) to ensure that the sales area is correctly assigned.
      • Check the material master data (transaction code MM03) to ensure that the sales area data is maintained.
    3. Complete the Sales Area:

      • If you are creating a sales document, ensure that you have selected or entered the complete sales area information.
      • If you are using a custom program or transaction, ensure that the logic for determining the sales area is correctly implemented.
    4. Consult Documentation:

      • Review SAP documentation or help resources for more details on sales area configuration and requirements.
    5. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes:
      • OVX5: Sales Area Configuration
      • XD03: Display Customer Master
      • MM03: Display Material Master
    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • Documentation: Review SAP Help Portal for detailed information on sales area configuration and related processes.

    By following these steps, you should be able to resolve the error and ensure that the sales area is correctly specified in your SAP transactions.

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