How To Fix DPSPP_BCK_MSG023 - Order types are not defined for sales area &1, &2, &3

SAP Error Message - Details

• Message type: E = Error

• Message class: DPSPP_BCK_MSG - Dealer Portal: Speare Parts Processing: Backend Messages

• Message number: 023

• Message text: Order types are not defined for sales area &1, &2, &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message DPSPP_BCK_MSG023 - Order types are not defined for sales area &1, &2, &3 ?

  The SAP error message DPSPP_BCK_MSG023 indicates that there are no order types defined for the specified sales area in the system. This error typically occurs when you are trying to create or process a sales order, and the system cannot find the appropriate order type for the given sales area (which consists of the sales organization, distribution channel, and division).
  Cause:
  
  Missing Configuration: The most common cause of this error is that the order types have not been configured for the specified sales area in the SAP system.
  Incorrect Sales Area: The sales area you are trying to use may not be correctly set up or may not exist in the system.
  Transport Issues: If the configuration was recently transported from another system, it may not have been transported correctly.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Sales Area Configuration:
  
  Go to the SAP Easy Access screen and navigate to SPRO (Customizing).
  Follow the path: Sales and Distribution -> Sales -> Sales Documents -> Define Order Types.
  Ensure that the order types are defined for the specific sales area (sales organization, distribution channel, and division) you are working with.
  
  
  
  Define Order Types:
  
  If the order types are not defined, you will need to create them. You can do this by selecting the appropriate sales area and assigning the necessary order types.
  
  
  
  Check for Existing Order Types:
  
  If order types are defined, ensure that they are active and correctly configured. You can check the status of the order types in the same configuration area.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the order types for the specified sales area.
  
  
  
  Transport Issues:
  
  If the configuration was recently transported, check the transport logs to ensure that there were no errors during the transport process.
  
  
  
  Consult Documentation:
  
  If you are unsure about the configuration, refer to SAP documentation or consult with your SAP Basis or functional team for assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like OVAA (for defining order types) or VOV8 (for sales document types) to access the relevant configuration screens.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to this error message.
  Testing: After making changes, test the configuration by attempting to create a sales order again to ensure that the error has been resolved.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message DPSPP_BCK_MSG023.