How To Fix DPR_SIGNATURE004 - Document category &1 is not supported for digital signatures

SAP Error Message - Details

• Message type: E = Error

• Message class: DPR_SIGNATURE - Development Projects: Messages for Signature

• Message number: 004

• Message text: Document category &1 is not supported for digital signatures

What causes this issue?

The document category &V1& is not supported for the digital signature.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

When you call up the digital signature use the document categories PDF,
XML (without XSL), HTM or TXT. Avoid using hyperlinks.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DPR_SIGNATURE004 - Document category &1 is not supported for digital signatures ?

  The SAP error message DPR_SIGNATURE004 indicates that the document category specified in your operation is not supported for digital signatures. This error typically arises in the context of document management or project management within SAP, particularly when dealing with digital signatures for documents.
  Cause:
  
  Unsupported Document Category: The document category you are trying to sign digitally is not configured to support digital signatures in the SAP system.
  Configuration Issues: The system may not have the necessary configurations or settings to allow digital signatures for the specified document category.
  Authorization Issues: The user may not have the required authorizations to perform digital signature operations on the specified document category.
  
  Solution:
  
  
  Check Document Category Configuration:
  
  Verify the configuration settings for the document category in question. Ensure that it is set up to support digital signatures.
  You may need to consult with your SAP Basis or configuration team to check the settings in transaction codes like DPR_CUST or similar, depending on your SAP version.
  
  
  
  Review Authorization:
  
  Ensure that the user attempting to perform the digital signature has the necessary authorizations. This can be checked in transaction SU53 after the error occurs or by reviewing the user's roles and authorizations.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on which document categories support digital signatures and how to configure them.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking configurations and authorizations, consider reaching out to SAP support for further assistance. They may provide insights specific to your SAP version and configuration.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide updates related to digital signatures and document categories.
  Transaction Codes: Familiarize yourself with transaction codes related to document management and digital signatures, such as DPR_CUST, DPR_PROJECT, or others relevant to your SAP environment.
  User Forums and Communities: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.