How To Fix DPR_SIGNATURE002 - User &1 does not exist or the address data for the user does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: DPR_SIGNATURE - Development Projects: Messages for Signature

• Message number: 002

• Message text: User &1 does not exist or the address data for the user does not exist

What causes this issue?

You cannot create your signature for one of the following reasons:
The user ID &V1& is not defined in the system.
In the user master record &V1& the user name is not entered completely.
This name is transferred to the signed document when you create your
signature.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check whether you entered your user ID correctly. If you made an
error, contact your system administrator.

Procedure for System Administrators

RESET N1
Call up the user master record &V1& and check the user data (see
<DS:TRAN.SU01>Maintain User Master Record</>).
Fill in the complete name of the user on the <LS>Address</> tab strip.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DPR_SIGNATURE002 - User &1 does not exist or the address data for the user does not exist ?

  The SAP error message DPR_SIGNATURE002 indicates that the system cannot find the user specified in the error message, or that the address data for that user is missing. This error typically occurs in the context of SAP Project Management or related modules where user assignments and their details are crucial for processes like approvals, signatures, or notifications.
  Causes:
  
  User Does Not Exist: The user ID specified in the error message may not exist in the SAP system.
  Missing Address Data: The user exists, but their address data (such as email, phone number, etc.) is not maintained in the system.
  User Deactivation: The user might have been deactivated or deleted from the system.
  Authorization Issues: The user may not have the necessary authorizations to access certain functionalities, leading to the error.
  Incorrect User ID: There might be a typo or incorrect user ID being referenced in the transaction.
  
  Solutions:
  
  
  Check User Existence:
  
  Use transaction code SU01 to check if the user exists in the system. If the user does not exist, you will need to create the user.
  
  
  
  Maintain Address Data:
  
  If the user exists but lacks address data, you can maintain the address information using transaction code SU01. Go to the "Address" tab and fill in the necessary details.
  
  
  
  User Activation:
  
  If the user has been deactivated, you can reactivate the user in transaction SU01.
  
  
  
  Verify User ID:
  
  Double-check the user ID being referenced in the error message for any typos or errors.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to perform the actions they are trying to execute. This can be checked in transaction PFCG.
  
  
  
  Consult with Basis Team:
  
  If you are unable to resolve the issue, consult with your SAP Basis team or system administrator for further investigation.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to user management and project management to understand how user data is utilized in workflows.
  
  By following these steps, you should be able to identify and resolve the issue related to the DPR_SIGNATURE002 error message.