How To Fix DPR_SIGNATURE005 - The document to be signed was changed

SAP Error Message - Details

• Message type: E = Error

• Message class: DPR_SIGNATURE - Development Projects: Messages for Signature

• Message number: 005

• Message text: The document to be signed was changed

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

You cannot grant your individual approval.

How to fix this error?

Contact the person responsible for the phase.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DPR_SIGNATURE005 - The document to be signed was changed ?

  The SAP error message DPR_SIGNATURE005, which states "The document to be signed was changed," typically occurs in the context of document management and digital signatures within the SAP system. This error indicates that the document you are trying to sign has been modified after it was initially prepared for signing. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Document Modification: The document was altered after it was marked for signing. This could include changes to the content, metadata, or any associated data.
  Concurrent Access: Multiple users may be accessing and modifying the document simultaneously, leading to conflicts.
  Workflow Changes: If the document is part of a workflow, changes in the workflow or document status can trigger this error.
  Technical Issues: There may be underlying technical issues or bugs in the SAP system that affect document handling.
  
  Solution:
  
  Check Document Status: Verify the current status of the document. Ensure that it is in the correct state for signing and has not been modified.
  Revert Changes: If possible, revert any changes made to the document after it was prepared for signing. This may involve restoring a previous version of the document.
  Refresh the Document: Close and reopen the document to ensure you are working with the latest version and that any temporary issues are resolved.
  Check User Access: Ensure that no other users are modifying the document at the same time. If necessary, coordinate with other users to avoid conflicts.
  Review Workflow: If the document is part of a workflow, check the workflow settings and ensure that it is correctly configured.
  Consult SAP Notes: Look for relevant SAP Notes or patches that address this specific error. SAP frequently releases updates that may resolve known issues.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or SAP directly for assistance.
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation related to document management and digital signatures for more detailed guidance.
  User Forums: Check SAP community forums or user groups for discussions related to this error. Other users may have encountered similar issues and can provide insights.
  System Logs: Analyze system logs for any additional error messages or warnings that may provide context for the issue.
  
  By following these steps, you should be able to address the DPR_SIGNATURE005 error and successfully sign the document.