How To Fix DP_SHARED185 - Authorization request is invalid: missing payment card

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 185

• Message text: Authorization request is invalid: missing payment card

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED185 - Authorization request is invalid: missing payment card ?

  The SAP error message DP_SHARED185 indicates that there is an issue with an authorization request due to a missing payment card. This error typically occurs in scenarios where a payment method is required for processing transactions, such as in e-commerce or financial applications.
  Cause:
  
  Missing Payment Card Information: The most common cause of this error is that the payment card details (such as card number, expiration date, and CVV) are not provided or are incomplete in the authorization request.
  Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly, leading to the system not recognizing the payment card information.
  User Input Error: The user may have failed to enter the payment card information correctly or skipped the payment step in the transaction process.
  
  Solution:
  
  
  Check Payment Card Details: Ensure that all required payment card information is provided in the authorization request. This includes:
  
  Card Number
  Expiration Date
  CVV/CVC Code
  Cardholder Name
  Billing Address (if required)
  
  
  
  Review Configuration Settings: If you have access to the SAP configuration settings, check the payment processing configuration to ensure that it is set up to accept payment card information correctly.
  
  
  User Training: If the error is due to user input, consider providing training or guidelines for users on how to enter payment information correctly.
  
  
  Debugging: If the issue persists, you may need to debug the transaction to see where the payment card information is being lost or not captured. This may involve checking the transaction logs or using SAP debugging tools.
  
  
  Consult Documentation: Refer to SAP documentation or support resources for specific details related to the version of SAP you are using, as there may be version-specific considerations.
  
  
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They may have additional insights or patches available for your specific situation.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates related to payment processing.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting payment processing issues (e.g., SE80 for object navigator, SE37 for function modules).
  Payment Processing Modules: If you are using specific SAP modules for payment processing (like SAP Convergent Charging or SAP Commerce Cloud), ensure that you are following the best practices for those modules.
  
  By following these steps, you should be able to identify and resolve the issue related to the DP_SHARED185 error message in SAP.