How To Fix DP_SHARED186 - Authorization request failed: merchant not determined. Contact SAP.

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 186

• Message text: Authorization request failed: merchant not determined. Contact SAP.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED186 - Authorization request failed: merchant not determined. Contact SAP. ?

  The SAP error message DP_SHARED186: Authorization request failed: merchant not determined. Contact SAP. typically occurs in the context of SAP applications that involve payment processing or merchant-related functionalities. This error indicates that the system is unable to determine the merchant associated with the transaction or request being processed.
  Causes:
  
  Missing Merchant Configuration: The merchant may not be properly configured in the system. This could be due to missing entries in the relevant tables or settings.
  Authorization Issues: The user or role attempting to perform the action may not have the necessary authorizations to access the merchant data.
  Incorrect Data Input: The transaction or request may be missing required data fields that identify the merchant.
  System Configuration Errors: There may be issues with the overall system configuration that prevent the merchant from being recognized.
  Integration Issues: If the system is integrated with external payment gateways or services, there may be issues with the integration that prevent the merchant from being identified.
  
  Solutions:
  
  
  Check Merchant Configuration:
  
  Verify that the merchant is correctly set up in the system. This includes checking the relevant configuration settings in the SAP system (e.g., transaction codes like SPRO for configuration).
  Ensure that all necessary data related to the merchant is complete and accurate.
  
  
  
  Review User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access the merchant data.
  Use transaction code SU53 to analyze authorization failures and adjust roles as needed.
  
  
  
  Validate Input Data:
  
  Ensure that all required fields are filled out correctly in the transaction or request. This includes any fields that may specify the merchant.
  
  
  
  Consult System Logs:
  
  Review system logs for any additional error messages or warnings that may provide more context about the issue. Transaction codes like SLG1 can be used to view application logs.
  
  
  
  Integration Checks:
  
  If the system is integrated with external services, check the integration settings and ensure that the connection is functioning correctly.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, it may be necessary to contact SAP support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation for specific modules related to payment processing or merchant management for detailed configuration steps.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the DP_SHARED186 error message in SAP.