How To Fix DP_SHARED183 - PSP routing contains merchant &2 which is not configured at PSP &1

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 183

• Message text: PSP routing contains merchant &2 which is not configured at PSP &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED183 - PSP routing contains merchant &2 which is not configured at PSP &1 ?

  The SAP error message DP_SHARED183 indicates that there is an issue with the configuration of the Payment Service Provider (PSP) in relation to the merchant settings. Specifically, the error states that the routing for the specified merchant (&2) is not configured for the specified PSP (&1). 
  Cause:
  
  Missing Configuration: The merchant is not properly configured in the PSP settings. This could mean that the merchant ID is not linked to the PSP in the system.
  Incorrect Routing: The routing rules for the PSP may not include the merchant, leading to this error when attempting to process a transaction.
  Data Entry Error: There may be a typo or incorrect entry in the merchant or PSP configuration.
  
  Solution:
  
  
  Check PSP Configuration:
  
  Navigate to the PSP configuration settings in your SAP system.
  Verify that the merchant ID (&2) is correctly configured under the specified PSP (&1).
  If the merchant is not listed, you will need to add it to the PSP configuration.
  
  
  
  Update Routing Rules:
  
  Ensure that the routing rules for the PSP include the merchant. This may involve editing the routing settings to include the merchant ID.
  If necessary, consult the documentation for your specific PSP to understand how to configure merchants and routing.
  
  
  
  Verify Data Entries:
  
  Double-check the entries for both the merchant and the PSP to ensure there are no typos or incorrect values.
  Ensure that the merchant is active and properly set up in the system.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or the specific PSP documentation for detailed instructions on configuring merchants and routing.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or the support team for the PSP for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  PSP Documentation: Review the documentation provided by the PSP for any specific requirements or configurations needed for merchants.
  Transaction Logs: Look at transaction logs to gather more context about when and why the error is occurring, which can help in troubleshooting.
  
  By following these steps, you should be able to resolve the DP_SHARED183 error and ensure that the merchant is properly configured with the PSP in your SAP system.