How To Fix DP_SHARED085 - Internal error trying to read tenant data for upgrade check of tenant

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 085

• Message text: Internal error trying to read tenant data for upgrade check of tenant

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED085 - Internal error trying to read tenant data for upgrade check of tenant ?

  The SAP error message DP_SHARED085 indicates an internal error that occurs when the system is trying to read tenant data during an upgrade check. This error can arise due to various reasons, including issues with the database, inconsistencies in the tenant data, or problems with the upgrade process itself.
  Possible Causes:
  
  Database Issues: Corruption or inconsistencies in the database can lead to errors when the system attempts to read tenant data.
  Configuration Problems: Incorrect configurations in the system or tenant settings may prevent proper data retrieval.
  Upgrade Process Issues: If the upgrade process was interrupted or not completed correctly, it could lead to this error.
  Missing or Incomplete Data: Required data for the tenant may be missing or incomplete, causing the system to fail when trying to access it.
  Authorization Issues: Insufficient permissions for the user or process trying to access the tenant data.
  
  Solutions:
  
  Check Database Integrity: Use database tools to check for corruption or inconsistencies. If issues are found, consider restoring from a backup or repairing the database.
  Review Configuration Settings: Ensure that all tenant configurations are correct and complete. Check for any recent changes that might have affected the settings.
  Re-run Upgrade Checks: If the upgrade process was interrupted, try re-running the upgrade checks to see if the issue persists.
  Check Logs for Detailed Errors: Review the system logs (e.g., developer traces, application logs) for more detailed error messages that can provide insights into the root cause.
  User Authorizations: Verify that the user or process has the necessary authorizations to access the tenant data.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed logs and error messages to help diagnose the problem.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide guidance on similar issues.
  Upgrade Documentation: Review the official SAP upgrade documentation for any prerequisites or steps that may have been overlooked.
  Community Forums: Engage with the SAP community forums or user groups to see if others have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the DP_SHARED085 error and implement a suitable solution.