How To Fix DP_SHARED059 - External Payment already polled - Use GET request to read details

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 059

• Message text: External Payment already polled - Use GET request to read details

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED059 - External Payment already polled - Use GET request to read details ?

  The SAP error message DP_SHARED059 indicates that an external payment has already been polled, and it suggests using a GET request to read the details of that payment. This error typically arises in the context of SAP applications that interact with external payment systems or APIs, particularly when dealing with payment processing or financial transactions.
  Cause:
  
  Duplicate Polling: The error usually occurs when there is an attempt to poll the same external payment multiple times. The system has already retrieved the payment information, and a subsequent request for the same payment is not allowed.
  Session Management: If the application does not manage sessions properly, it may lead to multiple requests being sent for the same payment.
  Timing Issues: If the polling is done too quickly after the initial request, the system may not have completed processing the first request, leading to this error.
  
  Solution:
  
  Use GET Request: Follow the suggestion in the error message and use a GET request to retrieve the details of the payment instead of trying to poll it again. This will allow you to access the information without triggering the error.
  Check for Existing Data: Before making a new polling request, check if the payment data is already available in the system. If it is, use that data instead of attempting to poll again.
  Implement Proper Error Handling: Ensure that your application has robust error handling to manage such scenarios gracefully. This can include retry logic with backoff strategies or user notifications.
  Review Application Logic: Analyze the logic in your application to ensure that it does not attempt to poll the same payment multiple times unnecessarily. Implement checks to prevent duplicate requests.
  Consult Documentation: Refer to the SAP documentation or API specifications for the external payment system you are using to understand the correct usage patterns and limitations.
  
  Related Information:
  
  API Documentation: Check the API documentation for the external payment service you are integrating with. It may provide insights into the expected request/response patterns and error handling.
  SAP Notes: Look for any relevant SAP Notes or knowledge base articles that might address this specific error or provide additional context.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Support: If the issue persists, consider reaching out to SAP support or your system administrator for further assistance.
  
  By following these steps, you should be able to resolve the DP_SHARED059 error and improve the handling of external payment requests in your SAP application.