How To Fix DP_SHARED060 - Transaction status not correct for poll: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 060

• Message text: Transaction status not correct for poll: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED060 - Transaction status not correct for poll: &1 ?

  The SAP error message DP_SHARED060 indicates that there is an issue with the transaction status for a specific polling process in the context of SAP's Demand Planning (DP) or Supply Network Planning (SNP) modules. This error typically arises when the system is unable to retrieve or process the status of a polling transaction correctly.
  Cause:
  
  Transaction Status Issues: The transaction status for the specified poll may not be set correctly, which can happen due to various reasons such as incomplete processing, system errors, or data inconsistencies.
  Data Locking: There may be data locks or inconsistencies in the database that prevent the transaction from being processed correctly.
  Configuration Issues: Incorrect configuration settings in the planning area or the planning book can lead to this error.
  System Performance: If the system is under heavy load, it may not be able to process transactions in a timely manner, leading to status issues.
  
  Solution:
  
  Check Transaction Status: Use transaction codes like /SAPAPO/DP or /SAPAPO/SNP to check the status of the polling transaction. Ensure that the transaction is in a valid state.
  Reprocess the Polling: If the transaction status is incorrect, you may need to reprocess the polling. This can often be done by re-running the relevant planning job or transaction.
  Review Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Data Consistency Check: Run consistency checks on the planning area or the relevant data to ensure there are no inconsistencies that could be causing the issue.
  Configuration Review: Review the configuration settings for the planning area and ensure that they are set up correctly.
  System Performance Monitoring: Monitor system performance and check for any bottlenecks that may be affecting transaction processing.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to the official SAP documentation for Demand Planning and Supply Network Planning for more detailed information on transaction processing and error handling.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the steps you have already taken to resolve it.
  
  By following these steps, you should be able to diagnose and resolve the DP_SHARED060 error in your SAP system.