How To Fix DOCUMENT_THUMBNAIL002 - Originals not found for document

SAP Error Message - Details

• Message type: E = Error

• Message class: DOCUMENT_THUMBNAIL - Message class for CL_DMS_GET_THUMBNAIL exceptions

• Message number: 002

• Message text: Originals not found for document

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DOCUMENT_THUMBNAIL002 - Originals not found for document ?

  The SAP error message DOCUMENT_THUMBNAIL002: Originals not found for document typically occurs when the system is unable to locate the original document associated with a specific entry in the document management system (DMS). This can happen for several reasons, including:
  Causes:
  
  Missing Original Document: The original document may have been deleted or moved from its original location.
  Incorrect Document Links: The links or references to the original document may be broken or incorrect.
  Authorization Issues: The user may not have the necessary permissions to access the original document.
  Database Issues: There may be issues with the database where the document metadata is stored.
  Document Archiving: The document may have been archived and is no longer accessible in the current system.
  
  Solutions:
  
  Check Document Existence: Verify if the original document exists in the expected location. If it has been deleted, you may need to restore it from a backup.
  Review Document Links: Ensure that the links to the original document