How To Fix DOCUMENT_THUMBNAIL001 - Document for Object is not found

SAP Error Message - Details

• Message type: E = Error

• Message class: DOCUMENT_THUMBNAIL - Message class for CL_DMS_GET_THUMBNAIL exceptions

• Message number: 001

• Message text: Document for Object is not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DOCUMENT_THUMBNAIL001 - Document for Object is not found ?

  The SAP error message DOCUMENT_THUMBNAIL001: Document for Object is not found typically occurs when the system is unable to locate a document that is supposed to be associated with a specific object in the SAP system. This can happen in various scenarios, such as when trying to view a document thumbnail in the Document Management System (DMS) or when accessing documents linked to business objects like purchase orders, sales orders, or other records.
  Causes:
  
  Document Not Uploaded: The document may not have been uploaded to the system or may have been deleted.
  Incorrect Object Reference: The object reference (e.g., document ID or object type) may be incorrect or not properly linked to the document.
  Authorization Issues: The user may not have the necessary permissions to access the document.
  Database Issues: There may be issues with the database or the document storage system that prevent the document from being retrieved.
  Document Status: The document may be in a status that prevents it from being accessed (e.g., archived or locked).
  
  Solutions:
  
  Check Document Existence: Verify if the document is actually uploaded in the system. You can do this by navigating to the Document Management System (DMS) and searching for the document using its ID or other attributes.
  Verify Object Linkage: Ensure that the document is correctly linked to the object you are trying to access. You can check the object’s document list to see if the document is associated with it.
  Check Authorizations: Ensure that the user has the necessary authorizations to view the document. This may involve checking roles and permissions in the SAP system.
  Review Document Status: Check the status of the document to ensure it is not archived or locked. If it is, you may need to unlock or restore it.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate any underlying database or system issues.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like CV03N (Display Document) or CV04N (Document Info Records) to search for and manage documents in the DMS.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to SAP documentation on Document Management System (DMS) for more details on managing documents and troubleshooting common issues.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.